Jennifer Galla
Spartanburg,SC
Summary
Highly proficient in a wide range of computer programs, including Microsoft Excel, PowerPoint, Word, ACT!, Peachtree, and Salesforce. Demonstrated ability to develop productive relationships with colleagues, clients, and staff at all levels. Skilled in multitasking and adapting quickly to changing and demanding environments. Seeking an administrative position in a supportive, creative, and professional atmosphere that fosters both personal and professional growth.
Overview
21
21
years of professional experience
Work History
Insurance Underwriter
Hagerty
09.2020 - Current
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
- Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
- Maintained compliance with industry regulations and company guidelines during all underwriting activities.
Business Manager
Cordia
05.2015 - 09.2020
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Senior Client Service Associate
Morgan Stanely
08.2003 - 05.2015
- Enhanced client satisfaction by addressing inquiries and resolving issues in a timely manner.
- Served as a trusted advisor to clients, maintaining confidentiality while offering personalized guidance on financial strategies.
- Managed complex projects from inception to completion, ensuring all deliverables were met within specified timelines.
- Led training sessions for colleagues on various topics, sharing knowledge and expertise to elevate team performance.
Education
BS - Business Administration
Grand Valley State University
Skills
- Data interpretation
- Claims handling
- Policy evaluation
- Team leadership qualities
- Financial management
- Project management
- Employee management
- Customer relationship management
- Time management
- Problem-solving abilities
- Critical thinking
Timeline
Insurance Underwriter
Hagerty
09.2020 - Current
Business Manager
Cordia
05.2015 - 09.2020
Senior Client Service Associate
Morgan Stanely
08.2003 - 05.2015
BS - Business Administration
Grand Valley State University
Similar Profiles
Greg MachadoGreg Machado
Automotive Enthusiast Advisor II at HagertyAutomotive Enthusiast Advisor II at Hagerty
Simone FarrugiaSimone Farrugia
Automotive Enthusiast Advisor II at HagertyAutomotive Enthusiast Advisor II at Hagerty
Zaquala PorterZaquala Porter
Licensed Insurance Agent at HagertyLicensed Insurance Agent at Hagerty