Megan Gallegos

Colorado Springs

Summary

Two years of experience with UC Health, seeking career advancement within the organization. Eight years of customer service expertise, demonstrating strong interpersonal skills. Proficient in Microsoft Office Suite with excellent written and verbal communication abilities. Highly motivated and dependable, committed to contributing value to any team.

Overview

years of professional experience

Work History

UC Health Colorado Springs

11.2024 - Current

I am currently working with the Patient Access Registration for the Emergency Departments in Colorado Springs and Woodland Park. My job includes checking in patients through the front desk and ambulance arrivals. My schedule consists of overnight shifts, weekends, and holidays. This position requires me to work fast, be accurate with arriving patients, and be flexible with my schedule due to the 24/7 demands of the emergency departments.

UC Health Sterling Ranch Medical Center

10.2023 - 11.2024

I worked as a Patient Access Specialist for the Primary Care department at this clinic. The job included checking patients in, scheduling appointments, verifying insurance, and jumping in to help other departments, such as Urgent Care and Physical Therapy registration, when needed.

Rex’s Family restaurants

01.2021 - 08.2023

I worked as a host and wait staff for a busy resort town restaurant, adapting to company and community needs throughout the pandemic.

Rocky Mountain home health care

09.2020 - 01.2021

Assisted a family-owned business with bookkeeping and customer service. Responsible for register, billing, bookkeeping, placing orders, and scheduling.

City market

06.2018 - 09.2020

I worked the majority of my time in the customer service department. Was reliable enough to move around and help other departments when needed. Helped to launch the online grocery ordering system during the pandemic.

Skills

Dependable and organized
Detail-oriented
Adaptability
Team collaboration

Customer service excellence
Quick learning ability
Multi-tasking proficiency

References

Lacy, Pollard, Patient Access Supervisor Memorial North Hospital, 719.364.3426, Memorial North Hospital
Destinee, McBride, City Market, 719-291-9105, City Market
Louis, Gallegos, Rocky Mountain Home Health, 719-588-6356, Rocky Mountain Home Health
Dusti, Dunham, Rex’s Family Restaurants, 970-846-4583, Rex’s Family Restaurants

Timeline