Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Additionalsoftwareexperience
Work Availability
Software
Work Preference
Timeline
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Megan Garrett

Megan Garrett

Sr. Director, Learning & Development, Talent Management & Succession
Harrisburg,PA

Summary

Experienced Strategic Learning professional with 26 years of instructional design, development and delivery across functions and around the globe. A proven track record of success in the areas of Establishing a Learning and Development Function, Implementing Learning Management Systems, Learning Design and Technology, Global Talent Development, Strategic partnership with Business Leaders and Executives. Diversity, Equity, Inclusion and Belonging. Group Facilitation, Career Development, Executive Development, Performance Consulting, On-boarding, Employee Engagement, and Blended Learning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader dedicated to partnering with coworkers to promote an engaged, empowered work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in all dynamic, fast-paced settings. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience
5
5

Assessment Certifications

4
4

Years of post-secondary education- 2 Degrees

Work History

Director, Learning and Development and DE&I

D&H Distributing
01.2019 - Current
  • Established a L&D Function from the ground up, beginning with Leadership Competencies defined in a facilitated session with the Executive Team
  • Development and delivery of over 180 Live instructor-led courses based on needs analysis conducted with each leader
  • Launched a Learning Management System to enable easy registration for Instructor led courses and the over 30,000 online assets, raising the average time an employee spends on developing themselves from 0-1 hr to 3-6 hrs a month
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Head, Supply Chain Learning and Development and DE&I

The Hershey Company
01.2017 - 01.2019
  • Partnered with leaders across Hershey's Global Supply Chain to understand their unique needs and challenges for new equipment evaluation for speeding the pick, pack and sealing processes
  • Evaluated and selected equipment manufactured in Germany and US (Texas) and created training on utilization of the equipment, to shorten the wait time to get product into the hands of the customer and consumer
  • Developed training for the over 15,000 employees at Manufacturing Facilities and Distribution partner GXO.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Sr. Manager, Instructional Design and Technology

The Hershey Company
01.2012 - 01.2017
  • Led an award-winning Learning Management System (LMS) implementation across the global enterprise integrating all platforms into Hershey's learning ecosystem enabling a more dynamic learning analytics environment, which allowed us to be more predictive and prescriptive about which learning interventions would work best to get individual employees performing at a higher level.
  • Led cross-functional teams from 5 countries, India, Philippines, China, Canada and Mexico in the creation of Onboarding programs and materials to support the global expansion of Hershey, resulting in a streamlined approach that blended local country needs with overarching Hershey principles.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Manager, Enterprise Learning and Knowledge

The Hershey Company
01.2009 - 01.2012
  • Managed Hershey University support staff of 7 and supported their increased involvement in the classroom when desired to prepare them for future career growth and possibilities.

Development Manager

The Hershey Company
01.2003 - 01.2009
  • Drafted all 5 executive communications for Global Employee Engagement Survey for CEO.
  • Facilitated Engagement Survey result debriefs with teams across the business and designed programming when needed to address specific concerns.

Manager, Sales Staffing, Training & Development

The Hershey Company
01.1999 - 01.2003
  • Responsible for all aspects of employee lifecycle -interviewing, recruiting, onboarding, training consultative selling skills, system training, team building and employee relations.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. Increasing new hire retention by 15%

Education

Bachelor of Arts - Cultural Anthropology

Bloomsburg University
Bloomsburg, PA
05.1993 - 05.1997

Bachelor of Arts - Communications

Bloomsburg University
Bloomsburg, PA
08.1993 - 05.1997

Web Design and Networking Certification -

Pennsylvania State University
Harrisburg, PA
06.2002

Skills

  • Blended Learning
  • Instructional Design & Technology
  • Building Strategic Partnerships
  • Diversity, Equity, Inclusion & Belonging
  • Succession Readiness
  • Competency Model Design
  • Career Development
  • Mentoring & Onboarding
  • Leader/Executive Development
  • Global Learning
  • Strategic Planning
  • People Management
  • Strategies and goals
  • Program Management
  • Charismatic Leader
  • Content Development
  • Teamwork and Collaboration
  • Relationship Building
  • Effective leader
  • Decision-Making
  • Goal Setting
  • Performance Improvement
  • Change Management

Accomplishments

  • Brandon Hall - Gold Award for Career Development Platform event across countries.
  • SuccessFactors -Best Customization Award (Implementation highlighted in Donald Taylors book Learning Technologies in the Workplace).
  • Corporate Leadership Council - Best Leadership Program
  • Featured in SHRM article on keeping up Esprit de Corps during the pandemic
  • Completed 2 degrees in 4 years graduating Cumae Laude

Certification

  • Predictive Index Assessment (PRO)
  • Gallup Q12
  • PROFILOR Certification (PDI)
  • DISC Assessment - 2010
  • Situational Leadership Training - 2012

Affiliations

  • Association for Talent and Development (ATD)
  • Human Capital Institute (HCI)
  • Learning Consortium
  • Corporate Leadership Council (CLC)
  • Learning Leaders

Additionalsoftwareexperience

  • Webex Training Center
  • Cornerstone
  • SAP SuccessFactors
  • Adobe Creative Cloud (Premiere, In Design, Captivate)
  • Storyline

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

DISC Assessment

PDI Profiler

PI Pro

Articulate Storyline

MS Teams, PPT, Word

Learning Management Systems

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time off401k matchTeam Building / Company Retreats

Timeline

Director, Learning and Development and DE&I

D&H Distributing
01.2019 - Current

Head, Supply Chain Learning and Development and DE&I

The Hershey Company
01.2017 - 01.2019

Sr. Manager, Instructional Design and Technology

The Hershey Company
01.2012 - 01.2017

Manager, Enterprise Learning and Knowledge

The Hershey Company
01.2009 - 01.2012

Development Manager

The Hershey Company
01.2003 - 01.2009

Manager, Sales Staffing, Training & Development

The Hershey Company
01.1999 - 01.2003

Bachelor of Arts - Communications

Bloomsburg University
08.1993 - 05.1997

Bachelor of Arts - Cultural Anthropology

Bloomsburg University
05.1993 - 05.1997

Web Design and Networking Certification -

Pennsylvania State University

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Megan GarrettSr. Director, Learning & Development, Talent Management & Succession