Megan Gauchat
Chattanooga,TN
Summary
Dynamic professional with a proven track record as General Manager at Popeye's, excelling in operations management and team leadership. Achieved a 20% increase in client satisfaction through innovative training initiatives. Skilled in budget management and employee scheduling, fostering a culture of accountability and efficiency. Seeking a remote position to leverage management expertise in a virtual role.
Overview
9
9
years of professional experience
Work History
Household Manager
Warthen Household
10.2024 - Current
- Managed inventory and supply levels, ensuring essential household items were stocked and readily available.
- Organized and executed family events, including holiday gatherings and birthday celebrations, to create memorable experiences.
- Developed and maintained household schedules, optimizing daily routines and minimizing conflicts.
- Administered household budget, tracking expenses and identifying cost-saving opportunities.
- Streamlined cleaning and organization processes, improving overall household efficiency and aesthetics.
- Facilitated communication between household members to ensure alignment on schedules and responsibilities.
General Manager
Popeye's
07.2020 - 10.2024
- Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team morale
- Develop new procedures to improve inventory management and forecasting, which has reduced waste by 15%
- Spearhead change management and training initiatives to improve customer service and enhance the guest experience, resulting in a 20% increase in client satisfaction scores.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Shift Manager
Taco Bell
11.2016 - 11.2018
- Build, manage, and develop an efficient team comprised of 10 personnel, provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Henry County High School
Paris, TN05-2014
Skills
- Nutrition management
- Home maintenance
- Security measures
- Laundry management
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
Accomplishments
- Supervised team of 40 staff members.
- Collaborated with team of 10 in the development of customer satisfaction.
Timeline
Household Manager
Warthen Household
10.2024 - Current
General Manager
Popeye's
07.2020 - 10.2024
Shift Manager
Taco Bell
11.2016 - 11.2018
High School Diploma -
Henry County High School