Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Gerstenschlager

Bonne Terre

Summary

Luxury Sales Professional with 20 years of experience in corporate and independent jewelry sales. Specializing in Diamond, Gemstone, Engagement and Fashion Jewelry.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sales Professional and Social Media Manager

Krekeler Jewelers
08.2016 - Current
  • Meet and exceed sales goals and challenges.
  • Achieve high levels of customer satisfaction by providing an exceptional experience and after-sales service, including issue resolution and future needs analysis.
  • Create and maintain strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Provide timely and effective resolutions to daily issues.
  • Facilitate Custom Design, Special Orders and Repairs.
  • Manage multiple social media platforms, ensuring a consistent brand voice and message.


Sales Professional

Tiffany & Co.
07.2006 - 07.2016
  • Consistently met and exceeded sales goals
  • Exceeded 1 Million Dollar sales goals
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Provided exceptional customer service
  • I held positions in customer service, merchandising, and administration before transitioning to sales.
  • Event planning and execution
  • New Store Opening Team Chicago 2010

Education

Graduate Gemologist -

Gemological Institute of America (G.I.A.)
Carlsbad, CA
08-2024

Skills

  • Objection handling
  • Sales expertise
  • Upselling and cross selling
  • Closing techniques
  • Customer relationship building
  • Sales and marketing strategies
  • Customer service
  • Business development
  • Product and service knowledge
  • Social media marketing

Certification

Registered Gemologist Appraiser (I.S.G.)

Graduate Pearls (G.I.A.)

Accredited Jewelry Professional (G.I.A.)

Certified Professional Gemologist (I.G.S.)

Diamond & Gemstone Course (D.C.A.)


Timeline

Sales Professional and Social Media Manager

Krekeler Jewelers
08.2016 - Current

Sales Professional

Tiffany & Co.
07.2006 - 07.2016

Graduate Gemologist -

Gemological Institute of America (G.I.A.)

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Megan Gerstenschlager