Megan Gilgan-Stoltz

Raised my three small children and managed the household.

• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing of accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, offering answers and assistance with a smile
• Checked ATM Occasionally with Lead Teller

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Provided clerical support to company by copying, faxing, and filing documents
• Responded to emails and other correspondence emails
• Scheduled appointments and conducted follow-up calls to clients.
• Handled customers car payments
• Entered TRPs (Temporary Registration Permits) into the Illinois Secretary of State database.
• Answered multi-line phone system and enthusiastically greeted callers.