Megan Goode
Monroe,NC
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and problem solving skills. Excels in calendar management, scheduling and data entry.
Overview
12
12
years of professional experience
Work History
Caregiver
Privately Hired
Monroe, NC
05.2020 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Caregiver
Senior Helpers
Charlotte, NC
07.2019 - 06.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Caregiver
Home Instead
Charlotte, NC
08.2019 - 04.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Built strong relationships with clients to deliver emotional support and companionship
In-Home Senior Caregiver
Home Instead
Monroe, NC
08.2018 - 06.2019
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Housekeeper
Privately Hired
Monroe, NC
04.2011 - 12.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
Receptionist
Robb&Stuckey Interiors
Boca Raton, FL
04.2007 - 01.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Managed multiple tasks and met time-sensitive deadlines
- Provided callers with address, directions, company website and related information
- Resolved customer problems and complaints
Education
Certificate - Medical Office Administration
South Piedmont Community College
Monroe, NC2013
Skills
- Microsoft Office
- Appointment Coordination
- Strong Organizational Skills
- Ease with Computers and Technology
- Multi-Line Telephone Systems
- Microsoft Windows
- Confidentiality and Data Protection
- Multitasking and Time Management
- Computers and Technology
- Judgment and Decision-Making
- Meeting Note-Taking
- Problem-Solving
Timeline
Caregiver
Privately Hired
05.2020 - Current
Caregiver
Home Instead
08.2019 - 04.2020
Caregiver
Senior Helpers
07.2019 - 06.2020
In-Home Senior Caregiver
Home Instead
08.2018 - 06.2019
Housekeeper
Privately Hired
04.2011 - 12.2017
Receptionist
Robb&Stuckey Interiors
04.2007 - 01.2008
Certificate - Medical Office Administration
South Piedmont Community College
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