Megan Goswick
Summary
Experienced team member with excellent networking skills. Action-oriented with strong ability to communicate effectively with people and management. Productive, creative, and driven worker with nine years of experience in the customer service industry and two years in a warehouse setting.
Overview
7
7
years of professional experience
Work History
Sales Specialist
The Home Depot
09.2022 - Current
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Trained and mentored new sales representatives.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
- Organized and participated in trade shows, conferences, and networking events to increase brand exposure and generate leads.
Freezer Associate
Food Lion Distribution Center DC 9
01.2020 - 08.2022
- Assisted with breaking down loads and stocking assigned sections.
- Labeled, stocked and inventoried department merchandise.
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
- Reinforced safety programs by complying with safety procedures and identifying unsafe conditions.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated equipment while observing standard safety procedures.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Team Member
Chick-fil-A
02.2017 - 08.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Arts - Interdisciplinary And Liberal Studies
University of North Carolina At Greensboro
Greensboro, NC12.2024
Associate of Arts - Arts
Vance-Granville Community College
Henderson, NC05.2019
Skills
- Standards Compliance
- OSHA Standards
- Forklift Operation
- Team Goals
- Customer Service
- Staff Training
- Online Databases
Timeline
Sales Specialist
The Home Depot
09.2022 - Current
Freezer Associate
Food Lion Distribution Center DC 9
01.2020 - 08.2022
Team Member
Chick-fil-A
02.2017 - 08.2019
Bachelor of Arts - Interdisciplinary And Liberal Studies
University of North Carolina At Greensboro
Associate of Arts - Arts
Vance-Granville Community College