Megan Graczyk
Moscow Mills,MO
Summary
Organized and dedicated individual with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Allen's Tree Works
08.2020 - Current
- Scheduling tree work & lawn care estimates and dates for the jobs to be done for customers.
- Taking payments for job appointments & purchasing on site items such as mulch, rock, landscaping etc.
- Individually routing the tree & lawn crews daily based on scheduled jobs for each day.
- Handling payroll for the staff.
- Handling both in person and over the phone business.
Customer Service Agent
Mastercard
05.2020 - 07.2020
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Streamlined communication processes for improved information exchange between customers and team members.
- Utilized strong problem-solving skills to quickly identify and address customer issues.
- Fielding calls for customers at an international level
Office Receptionist
Glendale Chrysler Jeep Dodge
10.2019 - 05.2020
- Answering the phones, directing customers to the adequate department.
- Scanning service documents to Powerflow.
- Calling warranty companies to pay claims.
- Filing paperwork in an organized manner.
- Greeting customers and ensuring a positive service experience.
- Receiving sales deposits from the sales reps and depositing it into our safe.
- Creating and providing cash receipts for payments.
- Ensuring drawer balances were on par each day at the end of business.
Education
High School Diploma -
Francis Howell Central High School
Saint Charles, MO06.2013
Skills
- Exceptional Customer Service
- Active Listening
- Time Management
- Being Punctual
- Microsoft Programs: ie: Excel, Word, PowerPoint etc
- Familiar with Windows programming
Timeline
Administrative Assistant
Allen's Tree Works
08.2020 - Current
Customer Service Agent
Mastercard
05.2020 - 07.2020
Office Receptionist
Glendale Chrysler Jeep Dodge
10.2019 - 05.2020
High School Diploma -
Francis Howell Central High School
Similar Profiles
Steven AllenSteven Allen
Excavator Operator/Owner at Allen's Cemetery Works And ExcavationExcavator Operator/Owner at Allen's Cemetery Works And Excavation
John AllenJohn Allen
Owner/Operator at Allen's Tree ServiceOwner/Operator at Allen's Tree Service
Oliver Wise NicholsonOliver Wise Nicholson
Skilled Labour at Sun Ryz Tree WorksSkilled Labour at Sun Ryz Tree Works