Summary
Overview
Work History
Education
Skills
Timeline
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Megan Graehling

Barberton,OH

Summary

Respectful, motivated worker with goal-driven nature and focus on working as part of a team. Excellent communicator with ability to meet deadlines and quickly resolve issues.


Overview

7
7
years of professional experience

Work History

Shift Manager / Bartender / Head Server

Panini's Bar & Grill
11.2021 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards..
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handled critical incidents with a calm demeanor, ensuring the safety of both customers and employees during high-stress situations.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team

Lead Expeditor

Mario Fazio's
07.2017 - 07.2020
  • Contributed to a positive work environment by collaborating effectively with kitchen and front-of-house staff.
  • Prevented bottlenecks in the kitchen workflow through effective coordination with chefs and line cooks.
  • Managed special dietary requests with care, ensuring proper preparation and presentation of dishes for those customers.
  • Participated in menu development discussions, providing input on dish logistics and plating techniques from an expeditor perspective.
  • Coordinated plate presentations, ensuring consistent appearance across all dishes served to guests.

Lead Line Cook

Ol' Chefski's BBQ
08.2020 - 10.2023
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Assisted with catering events, showcasing the restaurant''s culinary expertise and dedication to customer satisfaction.
  • Received awards and frequent recognition for exhibiting drive, attention to detail, and exemplary customer service.

Education

No Degree - Liberal Arts And Sciences

Lakeland Community College
Willoughby, OH

High School Diploma -

Kirtland High School
Kirtland, OH
06.2019

Skills

  • Accurate money handling
  • Quality Assurance
  • Staff Supervision
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Quickbooks
  • Aloha

Timeline

Shift Manager / Bartender / Head Server

Panini's Bar & Grill
11.2021 - Current

Lead Line Cook

Ol' Chefski's BBQ
08.2020 - 10.2023

Lead Expeditor

Mario Fazio's
07.2017 - 07.2020

No Degree - Liberal Arts And Sciences

Lakeland Community College

High School Diploma -

Kirtland High School

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Megan Graehling