Megan Graves
FORSYTH,Missouri
Summary
I have been in the nursing field for 9 years and a nurse for 5+ years. I have lots of experience to bring to my next challenge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Wellness Director
Phoenix Senior Living
12.2023 - 04.2024
- Improved client satisfaction by providing personalized attention and guidance on their wellness journey.
- Optimized facility usage by scheduling events strategically based on demand patterns maximizing accessibility for clients.
- Designed a diverse range of recreational activities appealing different age groups encouraging regular physical activity leading healthier lives.
- Mentored and supervised staff members, fostering a collaborative work environment that supported professional growth.
- Contributed towards increased retention rates among members through exceptional customer service responsiveness issues or concerns encountered during their experience.
Admissions Coordinator
Reliance Health Care Management
04.2022 - 12.2023
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Admissions Director
MGM
09.2020 - 04.2021
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
Forsyth Nursing and Rehab
HSI
03.2015 - 09.2020
- Managed time efficiently while tending to multiple patients simultaneously without compromising quality of care provided.
- Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of all patient information and records.
- Developed trusting relationships with patients through active listening and empathetic communication, fostering a supportive atmosphere conducive to healing.
- Maintained accurate documentation of patient progress and reported changes in condition to supervising nurses and therapists.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Store Manager
Crocs
07.2009 - 03.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
LPN License - Nursing
College of The Ozarks
Point Lookout, MO08.2018
Skills
- Mindfulness Techniques
- Health Promotion
- Mental Health Support
- Physical Fitness Expertise
- Nutrition knowledge
- Class Management
- Safety Monitoring
- Cultural Sensitivity
- Health Education
- Equipment management
- Individualized Education
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
- Decision-Making
- Problem Resolution
- Verbal Communication
Timeline
Wellness Director
Phoenix Senior Living
12.2023 - 04.2024
Admissions Coordinator
Reliance Health Care Management
04.2022 - 12.2023
Admissions Director
MGM
09.2020 - 04.2021
Forsyth Nursing and Rehab
HSI
03.2015 - 09.2020
Store Manager
Crocs
07.2009 - 03.2015
LPN License - Nursing
College of The Ozarks
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