Dynamic Human Resources Coordinator at Brian's House, Inc., adept at leveraging SHRM-CP expertise and exceptional customer service skills to enhance employee engagement and streamline HR processes. Proven track record in managing confidential data and facilitating seamless onboarding, contributing to a supportive workplace culture.
Overview
10
10
years of professional experience
Work History
Human Resources Coordinator
Brian's House, Inc.
Exton, PA
10.2018 - Current
Executed full cycle recruiting to attract diverse talent.
Facilitated applicant evaluation by prescreening candidates for qualifications. Directed qualified applicants to appropriate hiring managers for further consideration.
Oversee, process, and record confidential HR data (demographics, new hires, benefits, PAFs, transfers, corrective actions) accurately within HRIS systems/databases.
Streamline and direct all on-boarding initiatives for new employees.
Evaluate and process employee medical benefit enrollments, enter data into HRIS and related portals, and dispatch benefit confirmation letters.
Support employees with understanding company-sponsored benefits and troubleshooting challenges
Guide new hire orientation and outline essential information regarding policies, procedures, and benefits.
Managed necessary records, employee documentation, certifications, and clearances to comply with Brian's House Inc. policies, federal/state/local laws and regulations, and licensing/accrediting bodies.
Program Manager
CADES- Children and Adult Disability and Education Services
Swarthmore, PA
02.2018 - 10.2018
Acted as the main liaison for external stakeholders (Supports Coordinator, Family, providers) and internal stakeholders (Nurse, Trainer, Assistant Director, and Program Director) for all program participants and staff.
Responsible for the completion and oversight of the implementation of all program planning within the guidelines of regulatory standards, including assessments, ISPs, monthlies, quarterlies, and plans of support.
Aligned CADES programs and services to the values, mission, and vision of the organization.
Directly supervise direct support professionals, including hiring, retention strategies, training, coaching, mentoring, and providing frequent constructive feedback to meet performance and program goals.
Followed and implemented all relevant state and federal laws, regulations, and requirements.
Program Specialist
Elwyn Inc.
Lansdowne, PA
05.2015 - 02.2018
Developed and implemented individualized programs for consumers with intellectual disabilities, and provided other individualized case management functions as directed by the supervisor or director.
Performed intake procedures and completed appropriate documentation for new clients.
Maintained communication with consumers' family members, residential agencies, direct care staff, and county support coordinators.
Exercised sound judgment and good decision-making appropriate to assignments.
Education
Master of Science - Strategic Human Resource Management
SAINT JOSEPH'S UNIVERSITY
Philadelphia, PA
12-2019
Bachelor of Science - Psychology
THE PENNSYLVANIA STATE UNIVERSITY
Media, PA
12.2014
Skills
Public speaking
Customer service
SHRM-CP certification
Benefits administration
Recruitment and hiring
HRIS expertise
References
Available upon request
Credentials
SHRM-CP certified since 2021, renewed 2024
Timeline
Human Resources Coordinator
Brian's House, Inc.
10.2018 - Current
Program Manager
CADES- Children and Adult Disability and Education Services
02.2018 - 10.2018
Program Specialist
Elwyn Inc.
05.2015 - 02.2018
Master of Science - Strategic Human Resource Management