Megan Griswold

• Assisted with patient intake and documentation to ensure accurate medical records.
• Administered medications and vaccinations under physician supervision, ensuring compliance with protocols.
• Coordinated patient appointments and follow-ups to enhance scheduling efficiency.
• Monitored vital signs and reported changes to healthcare providers for timely intervention.
• Educated patients on treatment plans, medications, and preventive care practices to promote health literacy.
• Implemented electronic health record (EHR) updates for improved data management and accessibility.
• Trained new staff on office procedures and clinical protocols to maintain high-quality care standards.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Collected and documented patient medical information such as blood pressure and weight.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Taught patients about medications, procedures, and care plan instructions.
• Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.

Manage the Front End Cashier's, Customer Service, and Money Center. Handle returns, exchanges, and refunds. Gave cash managements when needed. Guide customers in the right direction. Help customers whenever possible. Decide when best to give the cashier's breaks and lunches. Answer customer questions and calls.

Self Checkout

• Processed transactions accurately using point-of-sale systems.
• Assisted customers in locating products and resolving inquiries.
• Maintained cleanliness and organization of checkout area.
• Collaborated with team members to enhance customer service experience.
• Trained new cashiers on operational procedures and customer engagement techniques.
• Monitored inventory levels, reporting discrepancies to management promptly.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Built relationships with customers to encourage repeat business.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.