Megan Gronberg
Geneva,IL
Summary
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives.
Overview
4
4
years of professional experience
Work History
Sales Associate
Basic Bee Boutique
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Prepared merchandise for sales floor by pricing or tagging.
Key Holder
Dry Goods
08.2022 - 08.2023
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Opened and closed the store
Babysitter
Babysit
06.2020 - 08.2022
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
Education
Bachelor of Science - Cardiovascular Sonography
Grand Valley State University
Allendale, MI04.2027
High School Diploma -
Geneva Community High School
Geneva, IL05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliability and punctuality
- Cash Handling
- Training and mentoring
Timeline
Sales Associate
Basic Bee Boutique
01.2024 - Current
Key Holder
Dry Goods
08.2022 - 08.2023
Babysitter
Babysit
06.2020 - 08.2022
Bachelor of Science - Cardiovascular Sonography
Grand Valley State University
High School Diploma -
Geneva Community High School
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