Megan Gubler
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Serenity Mental Health
12.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected payments, processed transactions and updated relevant records.
Optometric Technician/Receptionist
Dr. Michael D. Jones, O.D.
02.2021 - 11.2023
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Collaborated with optometry staff to reach individual and team goals.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Retail Sales Associate
Scholar Wear
12.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Used in-store system to locate inventory and place special orders for customers.
Proselyting Missionary
The Church Of Jesus Christ Of Latter-day Saints
01.2022 - 07.2023
- Imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Built relationships with local leaders of the Church for successful partnerships.
- Presented mission-related topics at conferences to raise awareness and build networks.
- Implemented strategies for successful mission outreach to grow membership.
- Assisted in development of curriculum for mission trips in assigned regions.
- Trained 4 new missionaries on effectively sharing the Gospel
- Attended meetings with religious leaders.
- Taught English in the communities I was assigned to.
Education
Bachelor of Science -
Southern Utah University
Cedar City, UT05.2027
High School Diploma -
Centennial High School
Las Vegas, NV12.2020
Skills
- Teamwork
- Relationship Building
- Time Management
- Customer Assistance
- Microsoft 365 Products
- Patient Testing
- Appointment Setting
- Customer Service Abilities
- Medical History Documentation
- Money Handling
- Order Processing
Languages
Spanish
Professional Working
Timeline
Front Desk Receptionist
Serenity Mental Health
12.2023 - Current
Proselyting Missionary
The Church Of Jesus Christ Of Latter-day Saints
01.2022 - 07.2023
Optometric Technician/Receptionist
Dr. Michael D. Jones, O.D.
02.2021 - 11.2023
Retail Sales Associate
Scholar Wear
12.2019 - 03.2020
Bachelor of Science -
Southern Utah University
High School Diploma -
Centennial High School
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