Megan Hafter
Riverview
Summary
-Dedicate Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
-Results-driven Administrative Assistant with track record of excelling in fast-paced office environments. Strong client relations skills and to resolve issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in industry terminology, products and services to effectively address and respond to public and personnel inquiries.
- Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
-Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Overview
7
7
years of professional experience
Work History
Billing Specialist
Sims Crane and Equipment
04.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Maximized revenue potential by identifying and resolving under-billed accounts.
Administrative Assistant
Stone Warehouse USA
10.2022 - 03.2023
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Prospected for leads, met with potential customers and delivered exceptional sales presentations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Home Health Aide Provider
Home Instead
02.2020 - 01.2022
- Assisted terminally ill patients with bathing, grooming and dressing.
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Assisted with client personal care needs to foster independence and well-being.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned optimal meals based on established nutritional plans.
Home Health Aide
Private Care
07.2021 - 11.2021
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.Traveled to clients' homes to complete healthcare services and promote continuity of care.Provided mobility assistance such as walking and regular exercising.Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.Administered medication as directed by physician.Assisted disabled clients to support independence and well-being.Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.Developed rapport to create safe and trusting environment for care.
Home Aide
Arise
01.2020 - 07.2020
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.Obtained biological specimens for ordered tests and prepared for laboratory transport.Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.Completed dusting, washing dishes, laundry and vacuuming for patients.Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Companion Aide
Changing Seasons Elder Care
01.2018 - 03.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.Employed mobility devices and equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.Collaborated in consults, patient care plan development and patient monitoring.Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.Kept accurate records of patients' care, condition and progress.Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.Followed safe lifting techniques and individual resident lifting instructions.
Education
GED -
East Lake High School
Tarpon Springs, FLSkills
- Patient Care Recordkeeping
- Activities of Daily Living (ADLs)
- Patient Progress Documentation
- Client Relationship and Rapport
- Prescribed Exercises
- Mobility Assistance
- Records Management
- Verbal and Written Communication
- Document retrieval
- Data entry documentation
- Program file distribution
- Accounting skills
- Excel spreadsheets
- Accounting support
- Technologically savvy
- Records management systems
- Microsoft
- Record keeping and bookkeeping
- Sensitive material handling
- Timeline Planning and Management
- File and data retrieval systems
- Customer relations
- Phone call answering
Timeline
Billing Specialist
Sims Crane and Equipment
04.2023 - Current
Administrative Assistant
Stone Warehouse USA
10.2022 - 03.2023
Home Health Aide
Private Care
07.2021 - 11.2021
Home Health Aide Provider
Home Instead
02.2020 - 01.2022
Home Aide
Arise
01.2020 - 07.2020
Companion Aide
Changing Seasons Elder Care
01.2018 - 03.2019
GED -
East Lake High School
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