Summary
Overview
Work History
Education
Skills
Timeline
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Megan Hardy

Salt Lake City,UT

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Accomplished Office Manager with a proven track record at Heritage Solutions Group, enhancing operational efficiency and customer satisfaction. Expert in office administration and customer service, demonstrated through streamlined filing systems and effective problem resolution. Skilled in financial tracking and organizational strategies, ensuring confidentiality and optimal office functionality. Determined individual with attention to detail and well-trained in keeping meticulous financial records.

Overview

4
4
years of professional experience

Work History

Office Manager/Assistant Manager

Heritage Solutions Group
12.2015 - 08.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

Service Advisor

Tim Dahle Nissan
07.2013 - 03.2015
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
  • Continuously sought opportunities for personal development through ongoing training programs.
  • Managed escalated calls effectively, diffusing tense situations and negotiating resolutions.
  • Responded to customer requests for products, services, and company information.

Education

Digital Marketing And Analytics

Mountainland Technical College
Lehi, UT
04.2025

Associate of Science -

Utah Valley University
Orem, UT
2015

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Clear oral/written communication
  • Scheduling and calendar management
  • Mail handling
  • Scheduling
  • Financial Tracking
  • Financial Accounting
  • Report Preparation
  • Meeting planning
  • MS Office

Timeline

Office Manager/Assistant Manager

Heritage Solutions Group
12.2015 - 08.2017

Service Advisor

Tim Dahle Nissan
07.2013 - 03.2015

Digital Marketing And Analytics

Mountainland Technical College

Associate of Science -

Utah Valley University

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Megan Hardy