Megan Hare
San Antonio,TX
Summary
Accomplished sales professional with over 10 years of experience in large-scale food and retail environments. Expertise in implementing cost control measures to align operations with company targets. Proven track record in maximizing profitability through effective P&L management, strategic merchandising, staff leadership, loss prevention, and inventory optimization. Committed to driving operational excellence and enhancing bottom-line performance.
Overview
16
16
years of professional experience
Work History
Sustainment Services Specialist
Air Force Food & Beverage
San Antonio, TX
05.2022 - Current
- Led coordination for various regional food operations on AF Bases to include Aramark.
- Serves as a program specialist for Air Force Sustainment Services programs within multiple MAJCOMs.
- Oversaw operations and performance reviews across 62 name brand coffee locations to include Starbucks and Black Rifle
- Outlined, formulated, and executed program requirements to uphold regulatory and fiscal standards.
- Manages financial performance of 87 Food & Beverage sites across the Air Force.
- Carries out routine technical and staff assistance visits to Air Force installations evaluating operational quality within Sustainment Services programs.
- Conducts detailed analysis and research for sustainment services programs.
- Applied expertise in accounting, budgeting, fund control, resale operations, and inventory management to assess program efficiency.
- Served as main liaison advising leadership and operations on retail food & beverage strategies.
- Analyzed trends in customer feedback data to identify areas for improvement in services offered.
- Resolved escalated customer issues in a timely manner while maintaining a high level of professionalism.
- Coordinated cross-functional teams to develop new strategies for improving service quality standards.
- Developed and maintained strong relationships with internal and external stakeholders to ensure successful delivery of services.
Business Operations Specialist
Air Force Food & Beverage
San Antonio, TX
10.2016 - 04.2022
- Oversaw business operations policies and procedures for 67 bases.
- Delivered technical expertise on menu planning, financial data analysis, and inventory oversight during program reviews.
- Main POC for NAF Coffee Program AF wide
- Managed new builds, training, ordering guidance, and data analysis for each location.
- Oversaw real property resources as technical specialist for renovations and improvements.
- Conducted program inspections meeting set requirements while reporting outcomes collaboratively with partners.
- Provided administrative guidance and technical advice using AF policy expertise.
- Generated comprehensive quantitative and narrative reports for COORD review and approval.
- Executed $524K budget for reimbursable expenses spanning 450 events across 65 bases.
- Optimized resources for effective management, advancing overall program success and mission.
Club General Manager
MOODY FIELD CLUB
Valdosta, GA
01.2014 - 10.2016
- Established strong relationships with vendors to secure favorable pricing on supplies needed for operations.
- Developed annual budgets using accounting, budgeting, funds control, resale, and inventory management principles.
- Conducted initial training and briefings, maintaining effective working relationships.
- Revised programs to align with fiscal year goals.
- Liaised with senior military, civilian leadership, and local officials to align organizational objectives with mission-centered goals.
- Oversaw workforce initiatives, recruitment strategies, and staff development processes to optimize team performance.
- Organized base-wide catering events, including Patriot’s Fest, Rock Fest, AF Balls and Air Show.
Off Base Recreation Area Manager NF-04
GRASSY POND
Lake Park, GA
01.2013 - 01.2014
- Directed strategic development efforts successfully.
- Supervised operations of expansive 500+ acre recreation facility featuring extensive natural landscapes and amenities.
- Directed a team of 17 employees and over 30 volunteers/community service workers.
- Determined staffing requirements and maintained training records.
- Prepared and submitted annual budget requirements with monthly updates to align with operational demands.
- Oversaw financial records and managed resale merchandise using standard accounting practices.
- Oversaw tracking of costs, overhead expenses, and profit margins.
- Controlled and accounted for cash funds and financial receipts.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
Supervisor
STARBUCKS
Spangdahlem AB, Germany
08.2009 - 12.2012
- Directed daily staff operations while enforcing adherence to company policies and goals.
- Delegated specified work and functional activities using effective oral and written communication through formal and informal briefings to boost productivity.
- Directed work operations and facilitated weekly order completions.
- Managed timetables to maintain optimal staffing levels.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies and procedures.
Skills
- Preventive maintenance coordination
- Customer relationship management
- Account management
- Financial data analysis
- Contract management
- Accounting
- Budgeting
- Inventory management
- Resource management
- Records management
- Program inspection
- Business and operations analysis
- Program follow-up and assessment
- Food Service Policy Development
Training
- CLC 222 Contracting Officers Representative (COR)
- SalesForce Training
- Project Management Program
- Financial Management 1-3
- Internal Controls Training
- Purchase Card Initial Training Module I & II
- Service Activity Managers Training Course
Timeline
Sustainment Services Specialist
Air Force Food & Beverage
05.2022 - Current
Business Operations Specialist
Air Force Food & Beverage
10.2016 - 04.2022
Club General Manager
MOODY FIELD CLUB
01.2014 - 10.2016
Off Base Recreation Area Manager NF-04
GRASSY POND
01.2013 - 01.2014
Supervisor
STARBUCKS
08.2009 - 12.2012
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