Megan Harvey
North Tonawanda,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Child's Creative Development Center
07.2023 - Current
- Overlook students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Support student physical, mental, and social development using classroom games and activities.
- Foster student curiosity and interest through creative hands-on activities.
Customer Service
Michaels Craft Store
06.2022 - Current
- Answer incoming phone calls to articulate product value to prospective customers and support customer needs.
- Document customer interactions and transactions for accurate, up-to-date records.
- File customer complaints, escalating complex issues to management for resolution.
Food Service Worker
Jim And Paul's Superdog
05.2021 - 06.2022
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments while following safety guidelines
Ice Cream Server
Jamie's Ice Cream
02.2020 - 06.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
7/2023-5/2024
Erie Community College
Buffalo, NY9/2022-5/2023
Daemen College
Buffalo, NYHigh School Diploma -
North Tonawanda High School
North Tonawanda, NY06.2022
9/2020-6/2022
Niagara County Community College
Sanborn, NY5/2022-6/2022
Genesee Community College
Batavia, NYSkills
- Diversity and Inclusion
- Problem-Solving
- Customer-Oriented
- Dependable and Responsible
- Friendly and Outgoing
- Detail-Oriented
Timeline
Assistant Teacher
Child's Creative Development Center
07.2023 - Current
Customer Service
Michaels Craft Store
06.2022 - Current
Food Service Worker
Jim And Paul's Superdog
05.2021 - 06.2022
Ice Cream Server
Jamie's Ice Cream
02.2020 - 06.2021
7/2023-5/2024
Erie Community College
9/2022-5/2023
Daemen College
High School Diploma -
North Tonawanda High School
9/2020-6/2022
Niagara County Community College
5/2022-6/2022
Genesee Community College
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