Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Child's Creative Development Center
138 Delaware St, Tonawanda, NY 14150
07.2023 - Current
Overlook students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Support student physical, mental, and social development using classroom games and activities.
Foster student curiosity and interest through creative hands-on activities.
Customer Service
Michaels Craft Store
1569 Niagara Falls Blvd, Amherst, NY 14228
06.2022 - Current
Answer incoming phone calls to articulate product value to prospective customers and support customer needs.
Document customer interactions and transactions for accurate, up-to-date records.
File customer complaints, escalating complex issues to management for resolution.
Food Service Worker
Jim And Paul's Superdog
2055 Niagara Falls Blvd, Niagara Falls, NY 14304
05.2021 - 06.2022
Developed and maintained positive relationships with customers to enhance service.
Prepared and served various food and drink items to customer specifications in fast-paced environments while following safety guidelines
Ice Cream Server
Jamie's Ice Cream
1401 Nash Rd, North Tonawanda, NY 14120
02.2020 - 06.2021
Greeted incoming customers and provided reliable, friendly customer service.
Maintained menu knowledge to provide recommendations and answers to customer questions.