Megan Hatchfield

• Monitor and maintain food and water of boarded animals according to animal dietary health guidelines.
• Minimize animal injury risk by monitoring behaviors and eliminating safety hazards.
• Keep animals clean and free of contaminants to promote optimal health.
• Provide excellent and compassionate customer service to every customer and exceptional care to animels.
• Mix and administer special food formulas to individual animals based on unique dietary needs.
• Maintain and update daily log of eating habits, behavior and time spent with animals.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Worked closely with shift manager to solve problems and handle customer concerns.

Welcomed and assisted clients at front desk for check-in process.

Verified paperwork to manage smooth intake process.
Scheduled and confirmed appointments.

Handled payment processing (accounts receivable/payable).

Maintained daily and monthly billing spreadsheets.

• Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
• Developed patient care plans and documented progress toward goals.
• Treated clients and families with respect and dignity.