Megan Hayes
Corry,PA
Summary
Diligent and empathetic Human Resources Professional with 10 years’ experience. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Pride myself on my multi-tasking skill and the ability to work independently. Have experience in both Union and Non-Union workplaces. Versatile multi-tasker with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
11
11
years of professional experience
Work History
Project Coordinator
BluSky Restoration
2023.09 - Current
- Managed budgets, schedules, and resources for multiple construction projects simultaneously.
- Prepared and managed project budgets to accurately track costs and expenses.
- Reduced invoice discrepancies by meticulously verifying information and promptly addressing errors.
- Upload budgets and ensure relevant production information is correct in ERP system for sold jobs
- Work with Operations to review Subcontractor Agreements and Purchase Orders for each phase of every job and ensure accuracy in ERP system
- Ensure subcontracts are returned and signed from the subcontractor
- Manage job flow in ERP system
- Ensure work authorization/contracts are fully executed
- Analyze job costs for accuracy
- Update estimated completion dates and other relevant project financial data based on information provided by Project Managers or Project Directors
- Obtain job progress information from Project Managers and provided daily / weekly (as required) updates to the customers
- Coordinate, create, review, and analyze monthly progress invoices to ensure billing accuracy and meet contractual terms
- Analyze monthly over and under billing (WIP) results
- Conduct WIP report audits to ensure data accuracy
- Work with internal stakeholders to help collect payment from customers
- Collect and distribute information for customer surveys
- Engage with customers, as needed, and deliver quality customer service
- Support office as needed and directed by the Branch Accountant
- Participate in weekly production meetings
- Update customer portals as necessary
- Vista
- PSA
- ADP
Human Resources Generalist/Payroll Benefits Corrdinator
Mammoth Restoration
2020.02 - 2022.09
- Monitored and handled employee claims involving performance-based and harassment incidents
- Implemented performance review and motivational strategies to elevate HR team results
- Motivated employees through special events, incentive programs and constructive feedback
- Liaised between multiple business divisions to improve communications
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes
- Devised hiring and recruitment policies for 132 employee company
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 132 new employees
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Conducted company-wide town hall meetings to convey updates
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Led and strategically directed team of human resources professionals
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics
- Directed job fairs to bring in local talent for long term and seasonal positions
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Discovered and resolved complex employee issues that affected management and business decisions
- Accurately prepared biweekly payroll and tracking data using Paylocity HRIS system
- Recruited top talent to maximize profitability
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Completed all onboarding tasks for all new hires.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Streamlined HR processes for increased operational efficiency through development of standard operating procedures.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Improved organizational culture and morale through implementation of employee engagement initiatives.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Facilitated criminal background check process for new hires.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Verified that vendors received timely enrollment information, changes and terminations.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Managed payroll processing and benefits to compensate employees for service rendered.
Human Resource Administrator
Associated Springs
2019.01 - 2020.01
- Handling employee issues and grievances through a unionized company
- HRIS system UltiPro
- Scanning and filing all documents
- Attendance Tracking for point system
- Administering employee warnings and write-up’s
- Benefit open enrollment and helping with FSA accounts
- Planning company events and outings
- Revision on the employee union handbook
- Hiring and terminating employees
- Managing workman’s comp
- Administering and approving FMLA paperwork.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Updated HR database with new employee information, changes in benefits, and other details.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Advocated for staff members, helping to identify and resolve conflicts.
Administrative assistant/customer service representative
Viking Plastics
2018.01 - 2019.01
- Scanning and filing of all documents
- Setting up meetings for the CEO
- Booking flights and hotels for the team members
- Recruiting – Reviewing resumes and setting up interviews
- Reviewing requestions and purchasing supplies for office and company
- Receive Purchase Orders and entering them into the system and making sure parts ship on time
- Taking credit card payments from customers
- Data entry of all customers orders
- Company system program Syteline – Used for all customer orders worldwide
- Checking all EDI orders and worldwide orders and entering them in to Syteline.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Human Resource Manager/Sales Manager
Winchester Auto Auction
2016.01 - 2018.01
- Data Entry
- Manually Processed Timecards
- Processed payroll and commissions on weekly basis
- HRIS – Paychex
- Auction Edge EOS System
- Customer Service/Working directly with customers and processing cash payments
- Quickbooks entry
- Social Media Marketing
- Posting/Selling vehicles online through online platforms, such as OVE, Ally, & Smart auction
- Compiled cold call list for sales team
- Sales Force
- Managed all WEX fleet gas cards and receipts and processed for payment
- Managed employees, dealt with any internal issues, in house investigations, conflict resolution
- Traveled to conferences and attended trainings
- Nationally known for being in the top 10 of most vehicles sold online
- Attendance tracking
- Vacation Tracking.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
Human Resource Manager/Sales Manager
Corry Auto Dealers Exchange
2013.01 - 2016.01
- Data Entry
- Manually Processed Timecards
- Processed payroll and commissions on weekly basis
- HRIS – ADP
- Auction Edge EOS System
- Customer Service/Working directly with customers and processing cash payments
- Quickbooks entry
- Social Media Marketing
- Posting/Selling vehicles online through online platforms, such as OVE, Ally, & Smart auction
- Compiled cold call list for sales team
- Sales Force
- Managed all WEX fleet gas cards and receipts and processed for payment
- Managed employees, dealt with any internal issues, in house investigations, conflict resolution
- Traveled to conferences and attended trainings
- Nationally known for being in the top 10 of most vehicles sold online
- Attendance tracking
- Vacation Tracking.
Education
Associate of Business Administration Management - Business Management
Kaplan University
Remote10.2010
Skills
- Microsoft Office Suite, notably Word and Excel
- Expert functionality with restoration industry-specific core job management software (PSA and DASH)
- Problem Solving
- Quickbooks
- HRIS Systems-Paylocity, ADP, Paychex, & UltiPro
- Bill.com
- Project Coordination
- Problem-Solving
- Detail Oriented
- Budget Coordination
- Flexible and Adaptable
- Payroll Administration
- Benefits and Payroll Coordination
- Background Checks
- Hiring and Onboarding
- Unemployment Claims
Affiliations
Society of Human Resource Management
References
REFERENCES UPON REQUEST
Timeline
Project Coordinator
BluSky Restoration
2023.09 - Current
Human Resources Generalist/Payroll Benefits Corrdinator
Mammoth Restoration
2020.02 - 2022.09
Human Resource Administrator
Associated Springs
2019.01 - 2020.01
Administrative assistant/customer service representative
Viking Plastics
2018.01 - 2019.01
Human Resource Manager/Sales Manager
Winchester Auto Auction
2016.01 - 2018.01
Human Resource Manager/Sales Manager
Corry Auto Dealers Exchange
2013.01 - 2016.01
Associate of Business Administration Management - Business Management
Kaplan University
Similar Profiles
Johnathan WoolforkJohnathan Woolfork
Project Estimator at Blusky RestorationProject Estimator at Blusky Restoration
Natalie VanWinkle, SPHRNatalie VanWinkle, SPHR
Director of Talent Acquisition at BluSky RestorationDirector of Talent Acquisition at BluSky Restoration
Pamela GodsilPamela Godsil
Business Development Manager at BluSky Restoration IncBusiness Development Manager at BluSky Restoration Inc