Megan Hayes

• Processed customer transactions efficiently and accurately using point-of-sale systems.
• Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
• Maintained cleanliness and organization of work area to enhance customer experience.
• Assisted in training new staff on operational procedures and cash handling techniques.

• Conducted thorough inspections of coatings and finishes to ensure compliance with quality standards.
• Identified defects and discrepancies in products, facilitating immediate corrective actions.
• Utilized precision measurement tools to assess product specifications and maintain quality consistency.
• Collaborated with production teams to enhance workflow efficiency and reduce rework rates.
• Developed inspection protocols that improved overall product reliability and customer satisfaction.
• Trained new inspectors on quality control procedures, fostering a culture of accuracy and accountability.
• Analyzed inspection data to identify trends and implement process improvements for continuous quality enhancement.
• Led cross-functional meetings to address quality issues, driving strategic initiatives for operational excellence.
• Performed frequent visual inspections to root out tolerance and compliance issues.

Collaborated with a team of seven to assemble 800 bumpers nightly.

Oversaw offline table operations, constructing 250 bumpers nightly.

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Coordinated room assignments and reservations using property management systems.
• Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
• Trained new staff on operational procedures and customer service best practices.

• Operated forklifts for efficient transportation of materials within warehouse settings.
• Assisted with regular inspections to verify equipment safety and adherence to regulations.
• Supported team efforts to optimize loading and unloading tasks.
• Aided in training new operators on safe operating methods and standard practices.
• Loaded and unloaded trailers on the forklift
• Drove stand up ,gas forklifts,propane and electric forklifts while at Nse.

• Operated assembly line machinery to ensure efficient production flow.
• Inspected finished products for quality assurance and adherence to specifications.
• Collaborated with team members to troubleshoot and resolve workflow issues.
• Trained new employees on safety protocols and operational procedures.
• Conducted regular maintenance checks on equipment to prevent malfunctions.
• Met daily production quotas by working effectively within a fast-paced assembly line environment.
• Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.

•AP classes thru 9th senior year

•graduated with honors

•perfect attendance

•A&B honor roll