Megan Haywood
Baxter Springs,KS
Summary
Proficient and driven to maintain smooth operations through knowledgeable and skilled support. Successful at working in both team-based and self-directed capacities.
Overview
17
17
years of professional experience
Work History
Food Service Clerk
USD 404
05.2023 - Current
- Collect meal payments and provide financial reporting services to ensure efficient operation of the food service program.
- Ensure all activities conform to District, State and Federal guidelines.
- Communicate and work effectively and cooperatively with members of the school district and community.
- React to change and frequent interruptions in a productive and positive manner, meeting deadlines as assigned.
- Ability to work to implement the vision and mission of the district.
- Operate as Point of Sale for breakfast and lunch.
- Maintain accurate financial records.
- Complete daily income reports.
- Complete daily and monthly reports of meals served.
- Maintain all staff and student accounts.
- Determine all Free and Reduced meal applications and maintain all records.
- Complete monthly claim forms/documents and submit to board clerk.
- Purchase items as needed for office and kitchen.
- Complete and submit all necessary documents needed to operate the Food Service Program to KSDE-CNW.
- Observe and follow all school district police's at all times.
- Respond to information requests in a cooperative, courteous and timely manner.
- Keep all student information and records confidential.
- Ability to attend meetings and job related training classes and workshops.
- Ability to work closely with the districts Infinite Campus Support person to keep Infinite Campus student/family information updated and current.
Patient Service Representative
Mercy Women’s Health
11.2022 - 04.2023
- Provide exceptional customer service to patients, answering questions and addressing concerns.
- Verify patient insurance eligibility and enter patient information into system.
- Answer incoming calls, scheduled appointments and filed medical records.
- Greet and assist patients with check-in procedures.
- Assist patients in filling out check-in and payment paperwork.
- Build and maintain positive working relationships with patients and staff.
- Use EPIC to schedule appointments.
- Take copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Program Assistant
Cherokee County K-State Research and Extension
01.2017 - 07.2022
- Experience in working with individuals, groups and co-workers to accomplish goals.
- Assist the Extension Agents to enhance programs through multiple delivery methods and audiences.
- Coordinate and manage Extension events and activities.
- Maintain web pages and social media with up-to-date information.
- Write, edit and solicit materials for newsletters, mailings and electronic media.
- Promote and Market youth and adult programs.
- Researching data and resources.
- Experience in working with volunteers.
- Experience in coordinating events and educational activities.
- Experience and skills in program development, teaching and evaluation.
- Assist in the management of financial and in-kind resources including collecting and recording fees, keeping financial records and preparing reports as directed by supervisor.
- Leading and taking control of programs for the community- implementing direct education.
- Work with extension agents to implement plans for programs and consultations throughout the year.
SNAP-ED Nutrition Assistant
Cherokee County K-State Research And Extension
01.2017 - 07.2022
- Collaborate with County Extension Agent to assess the nutrition and health needs of low income residents.
- Coordinate, prepare and deliver curriculum-based nutrition education programming to limited resource groups and individuals of various ages in schools, nursing homes, Extension office housing authorities, etc.
- Developed partnerships with local service agencies, school districts and other community organizations.
- Member of Health and Wellness Coalition for Cherokee County. Helped gather data and resources to implement Policy System and Environmental changes for underserved residents
Accounts Receivable
Spring River Mental Health And Wellness
05.2015 - 12.2016
- Compiled analytical results and data into reports.
- Demographic reports.
- Handled third-party insurance processing tasks to assist patients.
- Assign ICD-10 diagnostic codes on all medical records for proper billing and reimbursement.
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules.
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
- Received and screened high volume of internal and external communications.
- Answered phone calls daily and pleasantly welcomed visitors to office.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Dispersed incoming mail to correct recipients throughout office.
- Registered clients and scheduled appointments.
- Scheduled appointments for patients via phone and in person.
Receptionist
Spring River Mental Health and Wellness
08.2014 - 05.2015
- Answered phone calls daily and pleasantly welcomed visitors to office.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Dispersed incoming mail to correct recipients throughout office.
- Registered clients and scheduled appointments.
- Scheduled appointments for patients via phone and in person.
- Confirmed appointments, communicated with clients and updated client records.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Checked-in visitors
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Completed In-Takes for clients.
Office Assistant
Grandview Products Co
05.2013 - 07.2014
- Received high volume of internal and external communications.
- Answered phone calls daily and pleasantly welcomed visitors to office.
- Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
- Organized files, developed spreadsheets, and organizational workflow.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Operated an optimization computer program to fill orders daily.
- Supported office needs including taking messages, scanning documents, distributing messages to necessary departments.
Department Lead
Grandview Products Co
05.2007 - 07.2014
- Assessed, optimized and elevated operations to target current and expected demands.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Followed all safety protocols and company processes and procedures.
- Delegated work to staff, setting priorities and goals.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Worked closely with other departments to achieve effectiveness and complete orders to be shipped out in time.
- Instillation of finish work, including base, trim and crown moldings, to achieve desired looks and quality of construction.
- Adhered to tool and equipment safety protocols and promoted worksite safety, protecting both personnel and equipment.
- Documented nonconformities immediately and recommended techniques for prompt resolution.
- Consulted with supervisors to resolve quality, production and efficiency problems.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Education
No Degree - Ag. Leadership
Fort Hays State University
Hays, KSLabette Community College
Parsons, KSHigh School Diploma -
Erie High School
Erie, KS05.2005
Skills
- Proficient in Excel, PowerPoint and Word, email and Social Media Outreach
- Working collaboratively
- Grant Writing
- Strong interpersonal skills and communication skills
- Strong organizational and time management skills
- Works well under pressure
- Resourceful
- Schedule management
- Web Editing
- Labor relations
- Research savvy
- Attention to detail
- Dependable
- Multitasker
- Data entry
- Administrative support
- Payment Collection
- Customer Service
- Video Editing
- Creative Thinking
- Audience Targeting
- Creative writing and applications
- Proficient in Canva
Timeline
Food Service Clerk
USD 404
05.2023 - Current
Patient Service Representative
Mercy Women’s Health
11.2022 - 04.2023
Program Assistant
Cherokee County K-State Research and Extension
01.2017 - 07.2022
SNAP-ED Nutrition Assistant
Cherokee County K-State Research And Extension
01.2017 - 07.2022
Accounts Receivable
Spring River Mental Health And Wellness
05.2015 - 12.2016
Receptionist
Spring River Mental Health and Wellness
08.2014 - 05.2015
Office Assistant
Grandview Products Co
05.2013 - 07.2014
Department Lead
Grandview Products Co
05.2007 - 07.2014
No Degree - Ag. Leadership
Fort Hays State University
Labette Community College
High School Diploma -
Erie High School
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