Megan Hedlund
Libertyville,IL
Summary
Friendly and dedicated professional with experience in customer service and teamwork, honed at Culver's and Six Flags Great America. Excelled in enhancing guest experiences through effective communication and collaboration, significantly contributing to team efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member Front of House
Culver's
06.2021 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Seasonal Food & Beverage Team Member
Six Flags Great America
07.2020 - 08.2020
- Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
- Contributed to higher sales by upselling menu items and promoting daily specials to guests.
- Supported team members during peak hours, multitasking between various roles as needed.
- Maintained compliance with local health codes through regular cleaning schedules and strict adherence to sanitation guidelines in all areas of the establishment.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive guest experiences.
Education
Bachelor of Arts - Art
Illinois State University
Normal, IL05.2027
High School Diploma -
Libertyville High School
Libertyville, IL05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Safe Food Handling
- Store Opening and Closing
- Diversity awareness
- Cash Handling
- Taking Orders
- Flexible Schedule
- Interactive communication skills
Hobbies
- Drawing
- Painting
- Photography
- Music
- Travel
Timeline
Crew Member Front of House
Culver's
06.2021 - 08.2023
Seasonal Food & Beverage Team Member
Six Flags Great America
07.2020 - 08.2020
Bachelor of Arts - Art
Illinois State University
High School Diploma -
Libertyville High School