Megan Heithold
Englewood,CO
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics, marketing and customer service. Offering experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Overview
4
4
years of professional experience
Work History
Organizational Assistant
Private Residence
High Rolls, NM
06.2020 - 07.2021
- Prepared packages for shipment by generating packing slips and setting up courier deliveries.
- Organized inventory in supply closet.
Tutor
Private Tutoring
Englewood, CO
01.2017 - 05.2021
- Developed training materials, such as handouts, study materials and quizzes.
- Instructed students from diverse socio-economic backgrounds to help to improve writing skills and excel in school.
- Coached students through challenging material with positive reinforcement and encouragement.
- Encouraged critical thinking to challenge and probe students to think outside of box.
- Responded to student family members via email and phone.
Assistant Manager
Vector Marketing Corporation
Centennial, CO
08.2019 - 01.2020
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
- Recruited and hired qualified candidates to fill open positions.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Sales Associate
Vector Marketing Corporation
Centennial , CO
04.2019 - 08.2019
- Sold various products by explaining unique features and educating customers on proper application.
- Acted as initial contact in addressing customer concerns.
- Built trusting relationships with customers by making personal connections.
- Processed orders through company system and coordinated product deliveries.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Worked with fellow sales team members to achieve group targets.
- Negotiated and closed deals with minimal oversight.
- Answered incoming telephone calls to provide store, products and services information.
Education
High School Diploma -
Legacy Christian Academy
Alamogordo, NMBachelor of Science - Mathematics Education
Western Governors University
Salt Lake City, UT12.2023
Skills
- Flexible working hours
- Friendly and personable
- Creative thinking
- Team collaboration
- Adaptable nature
- Rapport building
- Customer- and service-oriented
- Energetic self-starter
Accomplishments
- Promoted from Sales Associate to Assistant Manager, in less than 12-months.
- Received President's Club Award for high sales volume.
- Received Rotary Youth Leadership Award and attended a week long leadership training seminar.
Timeline
Organizational Assistant
Private Residence
06.2020 - 07.2021
Assistant Manager
Vector Marketing Corporation
08.2019 - 01.2020
Sales Associate
Vector Marketing Corporation
04.2019 - 08.2019
Tutor
Private Tutoring
01.2017 - 05.2021
High School Diploma -
Legacy Christian Academy
Bachelor of Science - Mathematics Education
Western Governors University