Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Megan Heng

Houston,TX

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Tennis Coach known for building successful student athletes through gentle discipline and positive reinforcement. A true leader with the understanding that athletes are developed both on and off the court.

Overview

4
4
years of professional experience

Work History

Tennis Coach

Lost Forest Tennis Club
Houston, TX
09.2019 - 03.2020
  • Enhanced results by optimizing players' form and technique.
  • Monitored strength-training programs to enhance athletic performance and reduce injury risk.
  • Prepared tennis players for competitions through rigorous practice schedules and conditioning plans.
  • Communicated effectively with parents regarding player performance, expectations, and scheduling.
  • Challenged, motivated and helped children accomplish motor development goals and inspire love of movement and healthy habits with sports and conditioning.
  • Fostered positive learning environment by promoting teamwork, communication, and respect among players.

Sales Associate

Tennis Express
Houston, TX
06.2016 - 09.2019
  • Delivered consistent service to develop customer base.
  • Processed payments quickly to keep customer flow moving.
  • Rotated stock using clearance markdowns and special sales promotions.
  • Resolved customer concerns using strong communication and conflict management skills.
  • Managed multiple tasks simultaneously while meeting deadlines.
  • Demonstrated selling experience in fast-paced, service-oriented retail setting.
  • Offered personalized styling advice based on customer preferences.
  • Supported team with receiving, pricing and merchandising.
  • Actively listened to customer concerns, addressing issues promptly and professionally.
  • Attended regular staff meetings to discuss sales strategies, goals, and performance updates.

Education

Bachelor of Science - Psychology

University of Houston
Houston, TX
12-2025

Associate of Science -

Lone Star College Cy-Fair
Cypress, TX
05-2023

High School Diploma -

Westside High School
Houston, TX
05-2020

Skills

  • Technique Optimization
  • Customer Needs Assessment
  • Product Sales
  • Business Development
  • Sales Development
  • Communication

Affiliations

  • Tennis
  • Running
  • Gaming
  • Creating Art

Languages

English
Full Professional
Cantonese
Professional

Timeline

Tennis Coach

Lost Forest Tennis Club
09.2019 - 03.2020

Sales Associate

Tennis Express
06.2016 - 09.2019

Bachelor of Science - Psychology

University of Houston

Associate of Science -

Lone Star College Cy-Fair

High School Diploma -

Westside High School

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Megan Heng