Megan Hesselman

• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Maintained detailed records of services performed on clients.
• Assisted clients with maintaining good personal hygiene.
• Organized oral medications for clients following dosage and schedule requirements.
• Consulted with client care team to continually update care plans.
• Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
• Drove clients to doctors' appointments and social outings.
• Recorded client status progress and challenges in logbooks and reports.
• Partnered with registered nurses and physiotherapists to provide care to patients.
• Helped clients get in and out of beds and wheelchairs.
• Contacted medical providers on behalf of clients to follow up on appointments.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

• Supported bookkeeping tasks such as invoicing and expense tracking.
• Opened, sorted and routed incoming mail and prepared outgoing mail.
• Managed daily office operations and maintained a clean and efficient workspace.
• Handled incoming and outgoing mail and packages, including preparation for shipping.
• Maintained an organized filing system of paper documents and electronic files.
• Coordinated office activities to streamline operations and promote compliance with organizational policies.
• Copied, sorted and filed records of office activities and business transactions.
• Communicated with customers, employees and vendors to answer questions and address complaints.
• Assisted on Delinquent accounts & incomplete work orders.

Assisting with them daily activities

Taking them to appointments, making appointments, helping with finances, and speaking with insurance.

Companies, assisting her with shopping, cooking, and cleaning.

Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.

Advocated for disabled individuals to foster communication and self-expression and achieve goals.

• Assisting with them daily activities
• Taking her to appointments, making appointments, helping with finances, speaking with insurance companies, assisting her with shopping, cooking, cleaning
• Assist my client with learning new things & working on making new friends
• Having them try new things out of his comfort zone as well as making sure to keep his epilepsy under control

Assisting with them daily activities

Taking them to appointments, making appointments, helping with finances, and speaking with insurance.

Companies, assisting her with shopping, cooking, and cleaning.

Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.

Advocated for disabled individuals to foster communication and self-expression and achieve goals.

• Advocated for disabled individuals to foster communication and self-expression and achieve goals.
• Assisted with planning and coordination of activities and outings based on individual needs.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Assist with scheduling and dealing with their personal financials.
• Making sure all appointments and insurance have all updated paperwork for each individual, with any changes in medication, eating habits, and even mental state.

• Update medical records for nursing facilities, as well as children's facilities
• I make sure that the medications are keyed correctly in a timely matter

Update medical records for nursing facilities, as well as children's facilities

I make sure that the medications are keyed correctly in a timely matter

Read and understood pick sheets in order to prepare accurate customer orders.

• Communicated with clients to determine property needs and budget constraints.
• Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
• Actively participated in developing strategies for improving customer relations.

• Assist clients with the everyday needs, doctors appointment, documentation, cleaning , shopping anything they might need assistance with I help them
• Responsibilities- schedule appointments, take to doctors, financials, administration duties along with making sure each individual is taken care of with there daily needs
• I still also do the other duties as a direct support professional
• Help individuals I support shop for groceries, clothes, or run errands, give medications, documentation, house cleaning, prepare meals, assist with personal hygiene, take them out into the community