Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Hickethier

Sacramento,CA

Summary

Dynamic professional with extensive experience in customer service, organizational and communication skills, and administrative support; excelling in conflict de-escalation, with the knowledge of how to assist all levels of need. Proven ability to enhance team performance through effective communication and problem-solving skills. Recognized for maintaining accurate records and supporting diverse student and customer needs, ensuring a positive and productive environment.

Overview

13
13
years of professional experience

Work History

Teacher's Aide

Aldar Academy
Sacramento, CA
05.2023 - Current
  • Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
  • Provided one-on-one support to students requiring additional assistance.
  • Supported classroom teacher in managing a diverse classroom of students.

Shift Manager

McDonald's
Citrus Heights, CA
06.2012 - 05.2023
  • Ensured compliance with health and safety regulations.
  • Responded quickly and effectively to emergency situations as they arose.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Ensured compliance with food safety regulations and quality standards.

Tax Preparer

Jackson Memorial Hospital
Sacramento, CA
11.2020 - 05.2021
  • Filed electronically through approved software programs.
  • Maintained accurate records of all client transactions and filings.
  • Explained complex tax regulations in an easy-to-understand manner for clients' understanding.
  • Organized paperwork for efficient review by senior staff members.

Branch Manager

Check N Go
Sacramento, CA
05.2017 - 02.2020
  • Analyzed financial data to determine the feasibility of granting loans.
  • Researched account issues as needed when discrepancies arise between borrower records and actual payment history.
  • Monitored changes in relevant federal regulations related to lending practices.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.

Education

Some College (No Degree) - Paralegal Studies

Heald College
Roseville

Skills

  • Customer service
  • Regulatory compliance
  • Time management
  • Problem solving
  • Data entry
  • Scheduling
  • Conflict resolution
  • Computer skills
  • Effective communication
  • Special education support

References

References available upon request.

Timeline

Teacher's Aide

Aldar Academy
05.2023 - Current

Tax Preparer

Jackson Memorial Hospital
11.2020 - 05.2021

Branch Manager

Check N Go
05.2017 - 02.2020

Shift Manager

McDonald's
06.2012 - 05.2023

Some College (No Degree) - Paralegal Studies

Heald College

Similar Profiles

CREATE PROFILE