MEGAN HIGGINS
Bullville,NY
Summary
Results-driven and highly motivated professional with a proven track record in project management seeking a challenging opportunity in a dynamic organization. Possessing strong communication and leadership skills. I am eager to learn, grow and to add value to the administrative team.
Overview
12
12
years of professional experience
Work History
Payroll Examiner
Otisville Correctional Facility
May2023 - Current
- Managed payroll functions for 300+ employees accurately and efficiently
- Conducted audits to ensure compliance with state and federal regulations
- Proficient in ADP and Excel for payroll processing and data analysis
- Successfully resolved payroll discrepancies and discrepancies in a timely manner
- Collaborated with HR and Finance departments to resolve discrepancies and improve payroll processes
- Analyzed and reconciled payroll data to ensure accuracy and compliance with company policies
Correspondence and Office Assistant
Otisville Correctional Facility
2022 - 01.2023
- Managing monthly switchboard schedule
- Covering Commissary weekly
- Covering Mail room when needed
- Covering I/I accounts when needed
- Organized and maintained office supplies, equipment, and paperwork, ensuring efficient day-to-day operations
- Prepared and distributed internal memos and correspondence, facilitating clear communication within the office
- Scheduled appointments, meetings, and travel arrangements for executives, maximizing productivity and organization
- Copying all incoming mail
Inmate Accounts Rep. and Office Assistant
Otisville Correctional Facility
01.2017 - 01.2022
- Managed inmate accounts, ensuring accurate records and timely transactions
- Assisted with office tasks, including filing, data entry, and customer service
- Participated in financial audits and reconciliations to ensure compliance with regulations
- Answered all I/I question regarding account information
- Processed all incoming and outgoing monies
- Processed all monies for organizations for dues and fundraisers
Sales Associate
Newburgh Toyota
01.2013 - 01.2017
- Negotiated and closed deals to meet and exceed monthly sales targets
- Provided exceptional customer service to increase sales and customer satisfaction
- Conducted test drives and promoted features and benefits of vehicles
- Assisted customers in selecting vehicles based on consumers' needs and preferences
- Maintained customer satisfaction over 95% during my time as a sales associate
Education
HIGH SCHOOL DIPLOMA -
Newburgh Free Academy
Skills
- Payroll Management
- Compliance Auditing
- Excel
- Data Analysis
- Office Management
- Communication
- Employee Training
- Contraband Detection
- Record Management
- Customer Service
- Financial Audits
- Sales Negotiation
- Customer Satisfaction
- Process Improvement
- Cross-Training
- Attention to Detail
- Ethical Conduct
- Analytical Skills
- Teamwork
- Persistence
- Critical Thinking
- Time Management
- Problem-Solving
Timeline
Inmate Accounts Rep. and Office Assistant
Otisville Correctional Facility
01.2017 - 01.2022
Sales Associate
Newburgh Toyota
01.2013 - 01.2017
Payroll Examiner
Otisville Correctional Facility
May2023 - Current
Correspondence and Office Assistant
Otisville Correctional Facility
2022 - 01.2023
HIGH SCHOOL DIPLOMA -
Newburgh Free Academy
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