Megan Hill
Villa Park,IL
Summary
Dedicated administrative assistant with a proven track record of maintaining efficient office operations, providing strong organizational skills, and supporting executives. Proficient in MS Office Suite and adept at multitasking.
Overview
14
14
years of professional experience
Work History
Administrator
Mcsproducts
08.2018 - Current
- Entered and maintained departmental records in company database.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Produced high-quality documents and spreadsheets.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Tracked stock using company inventory management software.
Manager
Fabletics
10.2018 - 02.2019
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed inventory control, cash control, and store opening and closing procedures.
Patient Treatment Coordinator
Periodontal Medicine & Surgical Specialist
03.2017 - 08.2018
- Coordinate patient appointments and invoices
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Secure and execute financial arrangements according to company policy
- Maintained confidentiality of patient data and condition to safeguard health information.
- Professionally answer phone calls and manage messages
- Track receipt and shipment of lab cases and surgical guides
Assistant Manager
Fabletics
08.2016 - 03.2017
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Store Manager
Francesac's Collection
06.2014 - 06.2016
- Exceeded monthly store goals and quotas
- Developed new store location from ground up by hiring and training efficient team.
- Interviewed job candidates and executed staffing decisions
- Managed inventory control, cash control and store opening and closing procedures.
- Assigned and managed employees to specific duties to best meet the needs of the store
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Assistant Manager
Francesca's Collections
08.2012 - 06.2014
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Boutique Team Leader
Francesca's Collections
07.2010 - 08.2012
- Educate customers on brand to incite excitement about companies mission and values
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Continuously updated product knowledge to stay current on industry trends and provide well-informed advice to customers seeking assistance.
Education
No Degree - Business Administration
College of DuPage
Glen EllynNo Degree - Fashion Merchandising
International Academy of Design And Technology
SchaumburgSkills
- Communication
- Time management
- Processing expense reports
- Customer Service
- Database Coordination
- Multitasking Abilities
- Maintaining calendars
- Administrative Support
- Word Processing
- Spreadsheet Tracking
- Prepare Reports
- Scheduling
- Travel Coordination
- Supplies Ordering
Timeline
Manager
Fabletics
10.2018 - 02.2019
Administrator
Mcsproducts
08.2018 - Current
Patient Treatment Coordinator
Periodontal Medicine & Surgical Specialist
03.2017 - 08.2018
Assistant Manager
Fabletics
08.2016 - 03.2017
Store Manager
Francesac's Collection
06.2014 - 06.2016
Assistant Manager
Francesca's Collections
08.2012 - 06.2014
Boutique Team Leader
Francesca's Collections
07.2010 - 08.2012
No Degree - Business Administration
College of DuPage
No Degree - Fashion Merchandising
International Academy of Design And Technology