Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Megan Hill

Midlothian,TX

Summary

Graduate student at Dallas Baptist University pursuing licensure as a Licensed Psychological Associate (LPA), with training in psychopathology, assessment, and cognitive behavioral techniques. Brings strong interpersonal skills, professionalism, and experience working with diverse individuals in client-facing roles. Seeking a practicum/internship to apply clinical knowledge and further develop hands-on experience in a mental health setting.

Overview

4
4
years of professional experience

Work History

Receptionist

Michael Hill- Hill Financial Group
Midlothian, TX
01.2026 - Current
  • Maintained confidentiality and handled sensitive client information with professionalism and discretion
  • Managed client interactions with patience and emotional awareness, especially in high-stress or time-sensitive situations
  • Developed strong verbal communication skills through frequent client interaction in person and over the phone
  • Demonstrated organization and attention to detail while managing scheduling, calls, and administrative tasks

Shift Leader

Brandon Hurtado
Arlington, TX
07.2023 - 10.2025
  • Developed strong interpersonal skills by interacting with a wide range of customers and responding to diverse needs and emotions
  • Demonstrated emotional awareness and de-escalation techniques when handling customer concerns or complaints
  • Managed high-stress situations while maintaining professionalism, composure, and problem-solving ability
  • Built rapport quickly with individuals from diverse backgrounds
  • Practiced active listening to understand concerns and respond appropriately

Group Facilitator

Group Dynamix
Carrollton, TX
06.2022 - 03.2023
  • Facilitated group discussions to enhance communication and team dynamics among participants.
  • Developed and implemented engaging activities that promoted collaboration and problem-solving skills.
  • Led workshops focused on personal development, fostering a growth-oriented environment for attendees.
  • Collaborated with team members to design customized programs tailored to client needs and objectives.

Education

Bachelor of Science - Psychology

Dallas Baptist University
Dallas, TX
05-2027

Master of Science - Psychology

Dallas Baptist University
Dallas, TX
05-2027

Skills

  • Psychopathology Knowledge
  • Diagnostic Awareness
  • Counseling Techniques
  • Active Listening
  • Psychological Assessment
  • Behavioral Analysis
  • Cognitive Behavioral Techniques
  • Behavior Modification
  • Applied Psychology Skills
  • Research Methods
  • Statistical Analysis
  • Data Interpretation
  • Ethical Awareness

Timeline

Receptionist

Michael Hill- Hill Financial Group
01.2026 - Current

Shift Leader

Brandon Hurtado
07.2023 - 10.2025

Group Facilitator

Group Dynamix
06.2022 - 03.2023

Bachelor of Science - Psychology

Dallas Baptist University

Master of Science - Psychology

Dallas Baptist University
Megan Hill