Hi, I’m
Megan Hintlian
Newington,CT
Summary
Proven multitasker and certified trainer from Chipotle Grill, I excel in guest engagement and team collaboration, enhancing staff productivity and customer satisfaction. My strong work ethic and exceptional customer service skills, coupled with expertise in cash handling and cleanliness standards, have consistently improved workplace efficiency and fostered positive customer relationships.
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
4
years of professional experience
Work History
Olympia Diner
Server
06.2024 - 01.2025
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Chipotle Grill
Certified Trainer
08.2022 - 06.2024
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their roles.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Mozzicato DePasquale Bakery and Pastry Shop
Cashier
05.2021 - 08.2022
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Naugatuck Valley Community CollegeWaterbury, CT
Bachelor of Arts from Theater Arts
05-2028
Newington High SchoolNewington, CT
High School Diploma
06-2024
University Overview
- Malvicini Memorial Scholarship Recipient
- Honor Roll Fall 2022 - Spring 2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- Team collaboration
- Multitasking and organization
Timeline
Server
Olympia Diner
06.2024 - 01.2025
Certified Trainer
Chipotle Grill
08.2022 - 06.2024
Cashier
Mozzicato DePasquale Bakery and Pastry Shop
05.2021 - 08.2022
Naugatuck Valley Community College
Bachelor of Arts from Theater Arts
Newington High School
High School Diploma
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