Megan Hobler

• Detailing a wedding from moment of booking all the way through Bride & Groom Introductions on the day of the wedding.

• Build and maintain relationships with client in a professional manner.

• Coordinate event requirements with appropriate departments.

• Communicate with client to discuss event details and logistical requirements.

• Maintain meticulous record of payments received and details

• Review event invoices and payments for accuracy and timeliness.

• Work closely with Management in coordinating packages and bookings.

• Communicate with all vendors and acquire all necessary documents prior to event.

• Scheduling and managing tastings, rehearsals, all in-person meetings with client and scheduling wedding tours.

• Generate contracts, Banquet Event Orders (BEO’s), floor plans, invoicing, answering all client questions and Scheduling tours.

• Book and schedule wedding tours

• Managed customer accounts to secure customer satisfaction and repeat business..
• Used customer insights to develop innovative sales strategies to increase sales.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Compile weekly logs of appointments and cold calls as well as take note of the outcomes of each visit.
• Attend weekly sales meetings and trainings to discuss our progress as well as learn new brands and techniques in the ever growing market

• Interview applicants, recommended individuals for hiring and evaluated staff performance.
• Coordinated employee schedules according to shift changes and availability.
• Responded to customer questions regarding Cabana prices and availability.
• Compiled competitor pricing of cabana and beach box rentals Researching new and fun activities to attract diverse groups of people to the resort
• Making monthly activity and events calendars for the beach with our Marketing Manager
• Working with the Executive Chef and General Manger to compare pricing and purchase inventory for the beach hut as well as food service to the cabanas
• Experience working with Fare Harbor for scheduling events

• Developed and implemented strategies to enhance team performance, improve processes and boost results.
• Oversaw food preparation, production and presentation according to quality standards.
• Handled over $40,000 worth of cash and card transactions daily with accuracy and efficiency.
• Checked building areas to verify working order and cleanliness. Supervised and ran the floor making sure all guests are happy and staff members are working efficiently
• Tended to any and all guest or staff concerns

• Took part in guest recovery situations
• Take and confirm reservations
• Input scheduling for staff in excel as well as Paylocity
• Assist in the end of month inventory as well as weekly ordering
• Acquired new skills to support team and further accommodate customer needs.
• Assisted with hosting, serving and food running
• Shadowed the Food and Beverage Manager as well as Supervisors on daily tasks
• Learned the Tipping and Payout structure of the server and bar staff
• Worked up from lead hostess where I made server sections, handled guest complaints and made reservations for large parties.