Megan Staggs
Washington,Illinois
Summary
Expertise in typical standards of care, as well as crisis intervention and special assistance. Professionally performs needs assessments and case management evaluations to determine appropriate plans, set goals and ultimately improve individual quality of life.
Overview
8
8
years of professional experience
Work History
Medical/Housing/Perinatal Case Manager
Positive Health Solutions, U, I College of Medicine
Peoria, IL
09.2019 - Current
- Provides Ryan White Part B Case Management and housing services to 20 low-income persons living with HIV and their families through the Housing Opportunities for Persons with AIDS (HOPWA) Program.
- Completes an ongoing assessment of a caseload between 50-60 clients by developing treatment plans, reviewing barriers to care, and providing linkages, and referrals as indicated by assessment.
- Follows up with clients to determine referral outcomes and explores alternate resources as necessary.
- Maintains progress notes reflecting interactions and needs with clients.
- Keeps accurate consumer records according to funding source guidelines and assists supervisor in data collection to complete program reports.
- Maintains awareness of and relationships with support services available to clients, including, but not limited to in-home professional health care, nutrition, substance abuse treatment, housing, transportation, medication compliance, and other available resources.
- Identifies consumer, family, and/or environmental strengths, weaknesses, and/or dysfunction and, in consultation with supervisor and appropriate staff members, develops strategies to assist client in meeting goals of mutually agreeable care plan.
- Completes inspections in accordance with HUD regulations and guidelines.
- Develops and maintains positive relationships with landlords, property managers, and the community in order to ensure successful, stable housing with clientele.
- Completes home visits to develop positive relationships with the clients to verify safety and habitability within the home.
- Attends and contributes to, department meetings, program meetings, and interagency meetings as requested by Medical Social Supervisor.
Medical Office Specialist
The Pediatric Resource Center, U of I College of Medicine
Peoria, IL
08.2017 - 09.2019
- Maintained strong customer service and professionally received phone calls from law enforcement, DCFS, CAC, Case Managers, doctors, nurses, and families.
- Maintained confidentiality of records relating to clients' treatment.
- Worked independently logging information into databases.
- Routed phone calls to appropriate staff members and wrote detailed clinical phone messages for physicians.
- Assembled new patient files, while maintaining the organization of current and old case files.
- Maintained positive relationships and communicated effectively with the Pediatric Resource staff, outside agencies, and families.
- Volunteered at Pediatric Resource fundraisers to help support children that have been abused in Central Illinois.
Program Aide
HEART OF ILLINOIS SPECIAL RECREATION ASSOCIATION
Peoria, IL
05.2016 - 08.2017
- Provided a fun and safe environment for children with special needs aged 6-22.
- Documented the daily activities of campers.
- Monitored the behavior of children during activities.
- Assisted counselors and created daily activities for campers.
- Assisted the campers with clothing, feeding, toileting, and general hygiene.
- Strongly communicated with team members, parents, guardians, bus drivers, supervisors, and other co-workers.
Teacher
Catch A Star Learning Center
Macomb, IL
08.2016 - 05.2017
- Provided a positive, social environment for children aged 3-5.
- Implemented fun and creative activities for children.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Managed student behavior in the classroom by establishing and enforcing rules and procedures.
- Remained calm and patient in student interactions to support individual growth and development.
- Participated in Holiday Open Houses.
Education
Master of Social Work -
University of Illinois
Urbana-Champaign12.2024
Bachelor of Science - Psychology, Human Resource Management
Western Illinois University
Macomb05.2017
Associates of Arts -
Carl Sandburg College
Galesburg, IL05.2015
Skills
- Positive leadership qualities
- Strong communication and teamwork skills
- Social perceptiveness skills
- Detail-oriented and organizational skills
- Case Management
- Effectively multitasks
- Critical Thinking
- Relationship Building
- Problem-Solving
Honors
- UICOMP Deans Bright Spot Shout out
- PHS Deans Team Award
Timeline
Medical/Housing/Perinatal Case Manager
Positive Health Solutions, U, I College of Medicine
09.2019 - Current
Medical Office Specialist
The Pediatric Resource Center, U of I College of Medicine
08.2017 - 09.2019
Teacher
Catch A Star Learning Center
08.2016 - 05.2017
Program Aide
HEART OF ILLINOIS SPECIAL RECREATION ASSOCIATION
05.2016 - 08.2017
Master of Social Work -
University of Illinois
Bachelor of Science - Psychology, Human Resource Management
Western Illinois University
Associates of Arts -
Carl Sandburg College
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