Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
15
15
years of professional experience
Work History
Account Manager
KeHE Distributors-Brookshire Grocery Company
08.2023 - Current
Implemented data-driven processes to support category reviews, including data collection, analysis, and performance monitoring.
Cultivated vendor relationships and negotiated pricing to enhance margin goals and initiate new product trials.
Partnered with Category Manager to curate optimized product assortments that align with customer preferences, regional trends and profitable goals.
Analyzed performance of planograms to determine sales trends, impact factors, margin improvements, and stock accessibility.
Delivered key reporting and actionable insights to the sales team for informed decision-making on product placement, new item introductions and SKU rationalization.
Regularly fulfilled sales objective leading to overall performance improvement by a minimum of 5%
Department Manager-GM
Barnes & Noble College Booksellers-UT Tyler
07.2016 - 01.2019
Developed and executed product merchandising strategies based on category trends and seasonal demands, driving consistent sales.
Applied program principles to maintain category integrity and improve the customer path to purchase.
Oversaw inventory control and shrink reductions through disciplined stock management and use of CORE inventory systems.
Orchestrated all hiring events and onboarding of seasonal staff.Collaborated cross-functionally to support product promotions, marketing campaigns, and in-store category execution.
Supported campus-specific category needs through student engagement insights and localized merchandising decisions.
General Manager Store & Restaurant /Grocery Buyer
Whole Health Store and Cafe
05.2010 - 05.2016
Managed full-cycle category planning and purchasing for natural/organic grocery categories, aligning product mix with customer demand and budget targets
Led all store operations including, scheduling, P&L oversight, team management, and product placement
Authored and refined product assortments across grocery, supplement, and cafe categories to drive growth and differentiation