Megan Holston
Thomaston,GA
Summary
Results-driven assistant manager with a focus on optimizing team productivity and enhancing customer experiences. Known for effective decision-making and strong communication skills, driving operational excellence and customer satisfaction within fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Cashier
Ingles Supermarket
Thomaston, GA
08.2025 - Current
- Operated cash register efficiently during peak hours.
- Assisted customers with product selections and inquiries.
- Processed transactions accurately and swiftly.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Paraprofessional
Thomaston-Upson Board of Education
Thomaston, Georgia
08.2020 - 01.2025
- Assisted teachers with classroom management and student engagement strategies.
- Supported special education students with individual learning plans and accommodations.
- Implemented classroom activities that reinforced curriculum objectives and learning goals.
- Monitored student behavior and provided guidance to promote a positive environment.
- Organized educational materials and resources for classroom use daily.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Provided guidance to students in the classroom setting.
- Supported students throughout academic instruction and assignments.
- Offered students personalized educational, behavioral, and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted teachers with planning and preparing lessons for students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Ensured that all safety regulations were followed in the classroom environment.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Attended professional development workshops related to job responsibilities.
- Communicated and collaborated well with educators from various grade levels.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Planned and led activities to develop students' physical, emotional and social growth.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
- Organized student performance and enrichment activities to facilitate learning.
- Contributed to a safe and inclusive learning environment for all students.
- Collaborated with teachers to adapt materials to meet diverse learning needs.
- Supported classroom teacher with daily instruction and management of student activities.
- Guided students in developing organizational and study skills.
- Assisted with the organization and implementation of classroom projects and events.
- Backed up lessons with personal support, small group instruction and hands-on activities.
Assistant Manager
Freds
Thomaston, Georgia
05.2012 - 09.2019
- Supervised daily operations to ensure efficient workflow and team productivity.
- Coordinated employee schedules, optimizing staff coverage and resource allocation.
- Trained new employees on company policies and customer service standards.
- Implemented inventory management practices to maintain stock levels effectively.
- Assisted in developing marketing strategies to promote store initiatives.
- Resolved customer complaints, enhancing overall satisfaction and loyalty.
- Conducted regular audits of store processes to ensure compliance with standards.
- Led team meetings to communicate goals and encourage collaboration among staff.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Proposed or approved modifications to project plans.
- Implemented quality control measures to uphold company standards.
Daycare Teacher
Noah's Ark Children's Center
Thomaston, Georgia
2016 - 2019
- Planned engaging activities to promote children's physical and cognitive development.
- Facilitated daily routines to ensure smooth transitions and a structured environment.
- Observed children's behavior to assess developmental progress and identify needs.
- Collaborated with parents to discuss children's progress and address concerns.
- Implemented safety protocols to maintain a secure and nurturing atmosphere.
- Organized educational materials and resources for diverse learning experiences.
- Trained new staff on classroom management techniques and best practices.
- Maintained accurate records of attendance, incidents, and developmental milestones.
- Supervised children during meal times, playtime, and other activities.
- Taught children foundational skills in colors, shapes and letters.
- Supervised circle time, free play, outside play, and learning and developmental activities.
- Created a positive, nurturing environment for young students.
- Assisted with toilet training and diaper changing when necessary.
- Developed lesson plans and activities to engage children in learning.
- Organized and led activities to promote physical, mental and social development.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Ensured safety of all children by monitoring playground equipment use.
- Read aloud and played alphabet games to encourage early literacy.
- Provided guidance on social development issues such as sharing, following directions.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Implemented hands-on, play-based strategies for experiential learning.
- Encouraged creativity through art projects and storytelling.
- Introduced learning activities and imaginative play to teach children to explore.
- Participated in staff meetings and professional development workshops.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Developed and enforced positive strategies to encourage good behavior.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Observed health practices such as proper handwashing procedures.
- Adapted teaching methods based on individual student needs.
- Sparked creativity and imagination by helping children discover new things each day.
- Taught basic language skills including reading readiness, phonics, writing.
- Observed behavioral issues to alert parents or guardians.
- Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
- Maintained supplies inventory for the classroom including art materials and books.
- Conducted assessments of student performance and progress.
- Escorted children on outings and trips to promote enrichment and maintain safety.
- Administered medication according to doctor's orders when needed.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Participated in staff meetings, workshops, and conferences to discuss and improve instructional methods.
- Encouraged children's curiosity and exploration through interactive learning activities.
- Created and maintained a clean, organized, and stimulating environment conducive to learning.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Coordinated with co-teachers and staff to plan and execute school events and field trips.
- Supervised children in classroom and playground settings, ensuring their safety and well-being.
- Administered first aid and medication in accordance with health and safety regulations.
- Utilized educational software and technology to enhance learning experiences.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Participated in professional development opportunities to stay abreast of current trends in early childhood education.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Implemented behavior management techniques to maintain a disciplined and nurturing classroom environment.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Facilitated group activities that encouraged cooperation and positive interactions among children.
- Adapted teaching methods to suit different learning abilities and styles within the classroom.
- Prepared educational materials and resources that support curriculum objectives.
- Conducted observations and assessments of children's progress and reported findings to parents and guardians.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Collaborated with colleagues to develop and refine curriculum that meets state and national standards.
- Modified teaching strategies and techniques to meet the individual needs of children with diverse learning styles.
- Developed and implemented daily lesson plans that promote physical, mental, and social development.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Engaged with children on individual basis to build positive, trusting relationships.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Read stories to children and taught painting, drawing, and crafts.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Monitored student progress to ensure cooperation and growth.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Participated in workshops, trainings and conferences to improve educational skills.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Integrated technology into lesson plans.
Education
Associate of Applied Science - Business Management
Southern Crescent Technical College
Griffin, GA12-2026
Associate of Applied Science - Early Childhood Care And Education
Southern Crescent Technical College
Griffin, GA05-2021
Skills
- Customer service
- Classroom management
- Child development
- Lesson planning
- Time management
- Inventory restocking
- Time management skills
- Customer relations
- Written and verbal communication
- Payment processing
- Decision making aptitude
- Cash handling and management
- Checkout monitoring
- Patience and empathy
- Reports and documents
- Daily reporting
- Scanner operations
- Ordering and stocking
- Empathy and patience
- Staff training
- Receipt handling
- Promotions and discounts
- Credit card processing
- Merchandise restocking
- Cash register systems
- Upselling techniques
- Money handling
- Purchase assistance
- Cleaning and sanitizing
- Refund handling
- Cash handling expertise
- Cash handling
- Retail merchandising
- Dependability and reliability
- Payment collection
- Returns processing
- Order taking
- Refunds and exchanges
- Point-of-sale system
- Cash management
- Inventory control
- Drawer balancing
- Credit and cash transactions
- Sales expertise
- Sales transactions
- Product knowledge
- Visual merchandising
- Complex Problem-solving
Timeline
Cashier
Ingles Supermarket
08.2025 - Current
Paraprofessional
Thomaston-Upson Board of Education
08.2020 - 01.2025
Assistant Manager
Freds
05.2012 - 09.2019
Daycare Teacher
Noah's Ark Children's Center
2016 - 2019
Associate of Applied Science - Business Management
Southern Crescent Technical College
Associate of Applied Science - Early Childhood Care And Education
Southern Crescent Technical College