Summary
Overview
Work History
Education
Skills
Job-related training
Additional information
Timeline
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Megan Horse Capture

Harlem,MT

Summary

Results-driven benefits professional prepared to enhance and streamline client benefits programs. Strong focus on team collaboration and adaptability, ensuring reliable support under changing conditions. Expertise in benefits administration, compliance, and communication, coupled with proactive approach to problem-solving and efficiency. Known for high standards and achieving impactful outcomes in all initiatives.


Overview

21
21
years of professional experience

Work History

Benefit Coordinator

Tribal Health Centralized Billing
05.2022 - Current

Receives and evaluates applicant information to determine program eligibility. Schedules appointments in the office or at home. Reconciles end-of-day recruitment and enrollment processing, as well as reports. Answers telephone and in-person inquiries regarding patient registration and patient benefits coordination. Assists with healthcare enrollment. Identifies patients who have, or are potentially eligible for, alternative resources. Coordinated clients' benefits enrollment processes, ensuring compliance with regulatory requirements, compliance with regulatory requirements.

Purchased Referred Care

Indian Health Service
06.2020 - 05.2022

Received multiple claims and issued purchase orders in a timely manner. Managed referrals, faxed/printed routing slips, and handled chef cases. Scheduled patient appointments via phone or fax. Maintained mail logs and arranged transportation. Filed all necessary paperwork, including appointment slips and denial letters for patients and vendors. Monitored claim status through the FI website, utilized RPMS, and made travel arrangements.

Pharmacy Technician

Indian Health Service
07.2014 - 06.2020

Performs all technician-related pharmacy duties. Takes messages for medication refills. Handles patient medication refills via RPMS. Prepares reports for medications returned to stock. Proficient with and uses daily: EHR, ER Pyxis, Script Pro, and RPMS. Occasionally operates Point of Sale. Documents daily fridge and freezer temperature logs. Fills ER Pyxis daily and Hays Pick Point occasionally. Compounds medications as needed. Adds/removes drugs from ER Pyxis. Answered incoming phone calls and addressed questions from customers and healthcare providers. Stocked, labeled, and inventoried medication to maintain accurate records. Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging. Promoted patient confidentiality by adhering to HIPAA regulations. Solved customer problems in-person or over telephone. Counted and labeled prescriptions accurately. Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations. Increased overall pharmacy productivity. Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality. Provided exceptional customer service. Performed various pharmacy operational activities with a strong commitment to accuracy, efficiency, and service quality. Ordered medicines daily to replenish stock. Managed medication dispensing processes to ensure accuracy and compliance with regulations.

PRC Technician-Detailed

Indian Health Service
06.2019 - 09.2019

Received multiple claims and issued purchase orders in a timely manner. Managed referrals, faxed/printed routing slips, and handled chef cases. Scheduled patient appointments via phone or fax. Maintained mail logs and arranged transportation. Filed all necessary paperwork, including appointment slips and denial letters for patients and vendors. Monitored claim status through the FI website, utilized RPMS, and made travel arrangements.

PRC Technician-Detailed

Indian Health Service
11.2018 - 01.2019

Received multiple claims and issued purchase orders in a timely manner. Managed referrals, faxed/printed routing slips, and handled chef cases. Scheduled patient appointments via phone or fax. Maintained mail logs and arranged transportation. Filed all necessary paperwork, including appointment slips and denial letters for patients and vendors. Monitored claim status through the FI website, utilized RPMS, and made travel arrangements.

Health Technician

Indian Health Service
05.2013 - 07.2014

Triaged patients (blood pressure, temperature, O2, and respirations). Stocked supplies in triage and patient rooms. Performed EKGs. Prepared sterile equipment. Scheduled and entered appointments as needed. Assisted doctors and nurses as needed. Cleaned patient rooms and waiting rooms. Documented in EHR. Performed ear wax removal. Wrapped and bandaged wounds as directed by a licensed nurse. Performed CLIA/Point of Care Lab Testing for UDS, Strep Culture, UA, and HCG tests. (ER ONLY) All controls were done before use. Set up patient rooms for pap smears or other procedures. Worked in the ER on nights and weekends when needed. Checked patients into the ER on RPMS.

Financial Aid Assistant

Aaniiih Nakoda College
01.2013 - 05.2013

Greeted and assisted students and the public with financial aid forms, verification, and documentation. Created and used spreadsheets daily to track relevant data. Sent incoming and updated data via email attachments to the Financial Aid Director daily or weekly. Maintained a log of all incoming calls and visitors. Helped students with all parts of scholarship and Federal Work Study applications. Operated the copy machine, fax machine, computers, scanners, and printers. Organized and created files. Assisted students in completing financial aid applications, ensuring accurate and timely submissions. Coordinated outreach programs to inform students about available financial aid resources.

Pharmacy Technician

Indian Health Service
07.2010 - 12.2012

Performs all pharmacy technician duties, including: taking medication refill messages hourly, dispensing prescriptions, processing medication refills via RPMS, ordering medications under pharmacist supervision, conducting monthly shelf checks for expired drugs, preparing daily reports for returned medications, utilizing EHR, ScriptPro, and RPMS daily, generating monthly C-2 and C-3-5 drug reports, filing invoices and processed prescriptions, scanning and labeling medications for pharmacist verification, documenting daily fridge/freezer temperature logs, stocking and rotating medications, compounding creams and other medications as needed, and maintaining confidentiality.

Construction Secretary

Fort Belknap Housing Department
10.2007 - 07.2010

Maintained vendor and employee files; managed renovation project files; answered phones, took messages, and directed calls; created weekly time logs for employees; requisitioned check orders and purchase orders; tracked labor and material costs for renovation units; processed documents timely; filed insurance claims; delivered building materials; renewed temporary agreements; tracked employee time sheets; faxed and copied quotes; prepared the end-of-year assessment report for HUD; developed a filing system; documented daily activities; acted as Construction Manager when needed; maintained confidentiality; and prepared contracts for major project bids.

Managed daily operations, ensuring efficient communication between contractors and department staff.

Family/Civil Court Clerk

Fort Belknap Tribal Courts
08.2007 - 10.2007

Set up court hearings for civil and family court; typed and filed court documents; recorded and typed minutes of court hearings; created new family/civil court files; handed out and received court forms; typed and mailed court orders; answered incoming phone calls; maintained daily contact with the judge and other clerks on court issues; completed confidentiality training.

Supportive Living Program Manager

New Horizon Unlimited
03.2007 - 06.2007

Organized and maintained Program Books. Responsible for clients' daily activities, including cake making, cleaning, cooking, and daily hygiene instruction. Instructed clients in adult basic education and independent living skills. Maintained reporting by submitting PSP (Personal Support Program) information to the state office, including clients' daily activities, living situations, and progress reports. Established monthly work schedules for employees. Cooked, cleaned, and shopped for the assisted living program. Assisted people with disabilities with their household duties. Provided on-call 24/7 support and managed flexible schedules for employees. Performed typing, filing, copying, and answering phones. Transported clients to medical appointments. Kept track of and stored clients' medications. Assisted with medication distribution. Picked up medications at the pharmacy. Maintained confidentiality at all times. Helped at Special Olympics events.

Direct Support Professional

New Horizon Unlimited
03.2005 - 03.2007

Organized and maintained program books. Instructed clients in adult basic education and independent living skills. Cooked, cleaned, and shopped for the assisted living program. Assisted people with disabilities with their household duties. Ran daily programs. Performed typing, filing, copying, and answered phones. Transported clients to medical appointments. Kept track of and stored clients' medications. Assisted with medication distribution. Picked up medications at the pharmacy. Maintained confidentiality at all times. Chaperoned people with disabilities at Special Olympics. Helped with and organized activities on a daily basis. Received Confidentiality, First Aid, and CPR training. Maintained and ensured medical files were complete with proper documentation. Reported medical reports to the immediate supervisor after the client was seen by a doctor.Assisted clients in community integration activities, promoting social interaction and personal growth.

Temporary Procurement Clerk

Fort Belknap Property & Supply
08.2004 - 09.2004

Maintained requisition logs for check orders and purchase orders. Processed and stamped outgoing mail. Ordered, inventoried, and stocked office supplies. Distributed office supplies and maintained supply lists for various programs. Responded to incoming telephone calls. Maintained typing and filing systems. Entered and printed purchase orders for all Tribal departments, including The Fort Belknap Housing Department. Prepared reports for the supervisor regarding requisitions and supplies.


Education

High school diploma or equivalent -

Harlem High School
Harlem, MT
05.2004

Skills

  • Verbal and written communication
  • Relationship building
  • Written and oral communication
  • New client enrollment
  • Benefits explanation
  • Proficient in Excel, Word, and PowerPoint
  • Time management abilities
  • Team collaboration

Job-related training

Confidentiality/HIPPA training

Additional information

  • Microsoft offices XP (Excel, Word, Access, & Power point)
  • EHR system and RPMS
  • Chimes state system
  • Keyboarding- Typing (60wpm)
  • Filing, organization, and documentation of monthly progress.
  • Purchase Order Assistant
  • Data Entry
  • Invoicing
  • Computer Literate
  • Customer Service
  • Quick Books for Construction
  • Strong communication, language, and written skills.
  • Proper use of all office equipment: fax machine, copy machine and multi-line phone.
  • Self starter, desire of learning new skills, and excellent multi-tasking abilities.

Timeline

Benefit Coordinator

Tribal Health Centralized Billing
05.2022 - Current

Purchased Referred Care

Indian Health Service
06.2020 - 05.2022

PRC Technician-Detailed

Indian Health Service
06.2019 - 09.2019

PRC Technician-Detailed

Indian Health Service
11.2018 - 01.2019

Pharmacy Technician

Indian Health Service
07.2014 - 06.2020

Health Technician

Indian Health Service
05.2013 - 07.2014

Financial Aid Assistant

Aaniiih Nakoda College
01.2013 - 05.2013

Pharmacy Technician

Indian Health Service
07.2010 - 12.2012

Construction Secretary

Fort Belknap Housing Department
10.2007 - 07.2010

Family/Civil Court Clerk

Fort Belknap Tribal Courts
08.2007 - 10.2007

Supportive Living Program Manager

New Horizon Unlimited
03.2007 - 06.2007

Direct Support Professional

New Horizon Unlimited
03.2005 - 03.2007

Temporary Procurement Clerk

Fort Belknap Property & Supply
08.2004 - 09.2004

High school diploma or equivalent -

Harlem High School