Megan Houghton
Houston,TX
Summary
With over 12 years of Administrative and customer service experience, I am a hard working individual who is prepared to put in long hours to reach my goal in whatever I do. I have a strong desire to make a real and measurable difference in any company I work for.
Overview
13
13
years of professional experience
Work History
Bartender/Key Manager
Mo's Irish Pub- Cypress
Cypress, TX
09.2021 - Current
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Order Entry Coordinator
Allstyle Coil Co.
Houston, TX
07.2022 - 07.2023
- Efficiently redirecting all incoming calls to appropriate personnel
- Ensured accurate and timely entry of all received purchase orders
- Handled the process of opening new credit accounts
- Ensured efficient handling of multiple types of paperwork and daily administrative duties.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Deputy Clerk
Harris County Clerk's Office
03.2016 - 08.2021
- Provided excellent customer service by promptly assisting callers in finding the right department or addressing their needs
- Performed cashier duties and ensured daily verification of all documents and reports for accuracy.
- Filed various documents such as marriage licenses, hospital liens, DBA certificates, bill of sale, cattle brands, and vital statistic records for Harris County.
- Contributed to the successful organization of various electoral processes within Harris county.
Administrative Assistant
Falcon Control Systems, LLC.
Houston, TX
01.2015 - 02.2016
- Created invoices and purchase orders
- Scheduled all appointments for clients and customers
- Responsible for inventory and maintained cleanliness of office
- Ran various errands for President of the company.
Office Manager
RSK SERVICES
07.2011 - 12.2014
- Ensured excellent customer service by addressing phone calls
- Effectively managed and scheduled team meetings
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
Diploma -
Jersey Village High School
Houston, TX05.2011
Skills
- Outstanding customer service
- Team Leadership
- Data Entry
- Invoice Processing
- Scheduling
- Meticulous attention to detail
- Microsoft Word
- Microsoft Excel
Timeline
Order Entry Coordinator
Allstyle Coil Co.
07.2022 - 07.2023
Bartender/Key Manager
Mo's Irish Pub- Cypress
09.2021 - Current
Deputy Clerk
Harris County Clerk's Office
03.2016 - 08.2021
Administrative Assistant
Falcon Control Systems, LLC.
01.2015 - 02.2016
Office Manager
RSK SERVICES
07.2011 - 12.2014
Diploma -
Jersey Village High School
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