Megan Houk
Lubbock,TX
Summary
Diligent Childcare Director with 9 years of experience directing enrichment activities, curriculum and caring for children in licensed childcare facility. Oversees staff and operations to meet Texas licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates safe and nurturing environment for children while maintaining profitability and business growth. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Assistant
Level Up Learning Zone
12.2023 - Current
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Engaged with parents and families to build positive relationships for children to thrive.
- Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
- Conducted trainings and mentored staff, consistently improving performance.
- Managed the enrollment process for new families, ensuring that all necessary documentation was collected and properly maintained.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
- Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Recruited, selected and retained quality administrators, teachers and support staff.
Leasing Consultant
Icon Apartments
03.2021 - 01.2022
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
- Communicated effectively with owners, residents, and on-site associates.
- Improved overall property appearance by coordinating regular inspections and suggesting necessary improvements.
- Wrote and submitted reports to highlight developments and statistics of occupied properties.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Distributed and followed up on tenant renewal notices.
- Registered clients on database to enable tracking history and maintain updated records.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept properties in compliance with local, state, and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Responded to requests and scheduled appointments for property showings.
- Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.
- Generated professional networks by engaging in professional, industry and government organizations.
- Collected rent and tracked resident payments and information in computer system.
Daycare Director
Mrs O's Learning Academy
09.2014 - 03.2021
- Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Supervised and managed team of childcare professionals to guarantee highest standards of care.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
- Established partnerships with local schools to facilitate smooth transitions for children entering kindergarten.
- Developed strong relationships with families, fostering a sense of community within the daycare center.
- Stayed current on guidelines to maintain compliant program operations.
- Gained strong leadership skills by managing projects from start to finish.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Utilized positive reinforcement techniques to encourage good behavior.
- Collaborated with fellow childcare providers for continuous improvements in curriculum planning and service quality.
- Developed lessons and activities to promote children's physical and emotional development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Responded to inquiries from parents and guardians.
- Provided emotional support and guidance to children during difficult times.
Education
GED -
Frenship High School
Wolfforth, TXSkills
- Multi-Line Phone Systems
- Workload Management
- Operations Support
- Document Preparation
- Budgeting and finance
- Administrative Functions
- Documentation and Recordkeeping
- Staff Supervision
- Critical Thinking
- Child Safety Protocols
- Employee Training
- Team Collaboration
- Staff Management
- Staff Evaluation
- Event Planning
- Early Childhood Education
- Classroom Management
- Curriculum Planning
- Parent Communication
- Health and Nutrition
- Staff hiring
- Curriculum Development
- Customer Service
Timeline
Assistant
Level Up Learning Zone
12.2023 - Current
Leasing Consultant
Icon Apartments
03.2021 - 01.2022
Daycare Director
Mrs O's Learning Academy
09.2014 - 03.2021
GED -
Frenship High School
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