Megan Houston
Watertown,NEW YORK
Summary
Hardworking student who has successfully balanced academic pursuits while working to finance education. Dedicated to furthering education to accomplish career goal of being a social worker. Strong organizational, communication, and time management skills.
Overview
6
6
years of professional experience
Work History
Entry Level Counselor
Credo Community Center
12.2023 - Current
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Engaged clients in conversation to determine feelings and apprehensions.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
Merchandising Team Lead
American Eagle Outfitters, Inc
08.2022 - Current
- Spearheaded seasonal changes in product offerings, keeping the sales floor fresh and relevant throughout the year.
- Coordinated with marketing department to create cohesive branding messages within store displays and promotions.
- Streamlined communications between merchandising team members, resulting in improved collaboration and efficiency during projects.
- Improved store appearance with effective merchandising strategies, driving customer satisfaction and repeat business.
- Enhanced customer experience by providing exceptional service while maintaining a well-organized sales floor environment.
Shipment and Processes Team Lead
Old Navy
06.2020 - 06.2022
- Built strong relationships with customers through positive attitude and attentive response.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Answered questions about store policies and addressed customer concerns.
Lifegaurd
Fairgrounds YMCA
06.2018 - 06.2019
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Education
Associate of Arts - Psychology
Jefferson Community College
Watertown, NY05.2024
Advanced Regents Diploma -
Watertown Senior High School
Watertown, NY06.2020
Skills
- Data Confidentiality
- Critical Reflection
- Team Collaboration
- Time Management
- Organization and Multitasking
- Leadership Qualities
Timeline
Entry Level Counselor
Credo Community Center
12.2023 - Current
Merchandising Team Lead
American Eagle Outfitters, Inc
08.2022 - Current
Shipment and Processes Team Lead
Old Navy
06.2020 - 06.2022
Lifegaurd
Fairgrounds YMCA
06.2018 - 06.2019
Associate of Arts - Psychology
Jefferson Community College
Advanced Regents Diploma -
Watertown Senior High School
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