Megan Houston
Duluth,GA
Summary
Dynamic training professional with extensive experience at Lidl US, specializing in training development and organizational growth. Proven track record in enhancing team collaboration and communication, while implementing effective feedback mechanisms. Adept at delivering impactful workshops and fostering a positive work environment, driving sales through strategic merchandising initiatives.
Overview
12
12
years of professional experience
Work History
Regional Trainer
Lidl US
Atlanta, GA
09.2023 - Current
- Facilitated onboarding sessions, ensuring rapid adaptation to Lidl's operational standards.
- Conducted workshops to improve team collaboration and communication skills across regions.
- Evaluated training effectiveness through feedback mechanisms, enhancing future program delivery.
- Delivered high-quality training sessions, ensuring all participants acquired necessary skills and knowledge for their roles.
Assistant Manager
Lidl
Marietta, GA
04.2021 - Current
- Supervised daily operations, ensuring alignment with company policies and standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Supervisor
Lidl US
Columbia, SC
05.2019 - Current
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on best practices and operational standards.
- Resolved customer inquiries and complaints effectively, promoting a positive shopping experience.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Front End Lead
Lowes
Columbia, SC
05.2014 - 05.2019
- Trained and mentored new cashiers on register systems and customer service protocols.
- Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
- Coordinated daily scheduling for cashier staff to optimize coverage during peak hours.
- Conducted regular audits of cash registers to maintain accountability and security measures.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Clarksville High School
Clarksville, TNSkills
- Training development
- Sales training
- Feedback delivery
- New program implementation
- Customer service training
- Organizational development
- Presentation skills
- Feedback analysis
- Workshop facilitation
Timeline
Regional Trainer
Lidl US
09.2023 - Current
Assistant Manager
Lidl
04.2021 - Current
Supervisor
Lidl US
05.2019 - Current
Front End Lead
Lowes
05.2014 - 05.2019
High School Diploma -
Clarksville High School