Dynamic entrepreneur and State Farm alumnus with a proven track record in small business operations and customer relations. Expert in leveraging marketing and financial management skills to drive business growth and client satisfaction. Achieved significant referred business through strategic planning and relationship building, showcasing exceptional project management and negotiation abilities.
-Build & design marketing campaigns, social media advertising, and in-person sales
- Review Website + Social media analytics to improve on customer engagement and development strategies
-Website Design + Development
- Social Media promotion & exposure
- Gain Referred business
- Build rapport with clients
- Provide seamless, professional, reliable, and personal client experience with booking,photo shoots, and album delivery
- Participate in community events and networking activities such as festivals, church functions, mini-sessions, etc. to create new business
- Send invoices, take down payments, collect payments, send receipts, document sales
- Filing taxes, managing write off expenses, documenting income, etc.
- Develop leads and clients through referrals and lead processes
-Use needs-based review process to educate customers about insurance options
-Advising on insurance coverage and suggesting modifications to existing policies
-Responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
-Making periodic policy reviews and performing follow-up calls as needed
-Strategize marketing techniques for property and casualty
sales & new business within the community and online presence
- Report to Lead Office Agent with new business, and all quotes
-Take incoming calls and assist customers accordingly
-Initiate Claims & transfer to claims department
-Handle customer billing changes and payments
-Cold call through provider leads system 60-100 calls per day or 2+ hours of phone call time daily
-Strategize personal marketing days & travel to local apartments to advertise for new business
-Take incoming pharmacy calls and assist patients with prescription status and refills
-Assist pharmacists in filling medications and stocking over the counter inventory
-Communicate requests from physicians to patient chart and pharmacists
-Clean, Organize, Arrange Pharmacy
-Inform patients on prescription counts, prior authorization requirements, delays, special instructions, etc.