Megan Hughlett
Casselberry,Florida
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Recognized consistently for performance excellence and contributions to success in partner and company relations.
Overview
10
10
years of professional experience
Work History
Retention Manager
Wiley Education Services
10.2021 - Current
- Implemented performance reviews and motivational strategies to meet and exceed partner and company expectations.
- Organized and led staff orientation programs and training to promote collaboration.
- Reduced workflow inconsistencies by targeting common obstacles and implementing new communication plans to best serve customers, which lead to 4.5% improvement in year-over-year retention.
- Established team priorities, maintained schedules and monitored performance.
- Led projects and analyzed data to identify opportunities for improvement.
- Prepare, present, & communicate data conclusions in a timely manner with team members, administration, and operations.
Team Lead-Student Advisor
Wiley Education Services
06.2020 - 10.2021
- Assist with leading or coordinating team projects, assignments and team responsibilities
- Supported student social, emotional and academic development
- Monitored curriculum and course sequencing
- Implemented retention strategies to improve outcomes
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways
- Organized, detailed and excellent track record of working well under pressure to meet deadlines
- Answered student inquiries and resolved problems related to curriculum and course prerequisites
- Trained and mentored newly hired employees on Partner and Business knowledge and expectations
Student Advisor
Wiley Education Services
10.2019 - 05.2020
- Supported student social, emotional and academic development
- Monitored curriculum and course sequencing
- Implemented retention strategies to improve outcomes
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways
- Organized, detailed and excellent track record of working well under pressure to meet deadlines
- Answered student inquiries and resolved problems related to curriculum and course prerequisites
Director of Marketing and Executive Assistant
Janney Construction Services
08.2018 - 10.2019
- Speaking engagements at Marketing/Networking events
• Develop, plan and implement improvements to increase efficiency and effectiveness
• Driving Brand Awareness and Market Expansion
• Oversight on procurement and distribution of marketing materials
• Establish, grow and retain strong relationships with new and current
customers
• Track Sales and Market Leads
• Lead, Setup and Coordination of Events and Meetings
• Sell Re-roofing projects and manages those projects
Notable Project: Lead high profile marketing campaign with a Major League Soccer Team. Managing contacts and communications over a seven month marketing campaign project. Solely responsible for setup, tear down, and ordering of all marketing materials. Primary point of contact for execution of marketing messages to prospective clients through all marketing campaigns and events
Patient Care Technician
AdventHealth
02.2018 - 08.2018
- Licensed Nurse Technician
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Performed EKG Testing and Blood Draws on patients
- Exceeded goals through effective task prioritization and great work ethic.
Patient Technician/Sitter
Orlando Health South Seminole Hospital
07.2017 - 08.2018
- Respond appropriately to the physical, emotional and developmental needs of patients
- Maintain sanitary residents' and program rooms.
- Obtain information about clients’ medical history, drug history, complaints and allergies.
- Transport patients to other areas of the hospital in wheelchairs and gurneys
- Assist patients with ambulation and crutch walking
- Assist patients with bathing, oral hygiene, grooming, feeding and elimination
Patient Care Associate
Mercy Hospital Springfield
01.2017 - 06.2017
- Maintained accurate records of patient care, condition, progress and concerns.
- Performed direct patient care aimed at increasing comfort, psychosocial and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Assisted with patient transfer and ambulation
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts
- Collected patient specimens and data, including vital signs, input/output and other delegated measurements.
Wait and Floor Staff
Olive Garden
09.2015 - 06.2017
- Served patrons and ensured their beverage and dining needs were met
- Maintained constant communication with patrons and other staff
- Maintained ability to multi-task, often in high-pressure situations, to ensure multiple tables' and parties' dining needs were met, as well as assisted other staff members in a team environment
Behavior Specialist Technician
Arc of the Ozarks
08.2014 - 05.2015
- Communicated verbally and nonverbally with children with disabilities to provide them with comfort, encouragement and positive reinforcement
- Created strategies to meet the needs of mentally and physically disabled students
- Led activities that developed students' physical, emotional and social growth
- Redirected negative behavior using the positive- reinforcement method
Recruiter
Baptist Bible College
01.2014 - 09.2014
- Communicated with placed prospective students, handled applications and incoming paperwork, assisted with all aspects of coordinating and operating college days and freshmen orientation
- Assisted the needs of the department
- Organized files and helped schedule meetings
Education
Bachelor of Science - Intercultural Studies
Baptist Bible College And Graduate School of Theology
Springfield, MO2019
High School Diploma -
Altamonte Christian School
2012
Skills
- Flexible and adaptable to change
- Extensive public speaking experience
- Excellent event planner and coordinator
- Outgoing and energetic
- Driven and goal- oriented employee
- Excellent communication skills
- Proficient in Excel and other Microsoft and Google programs
- Proficient in Salesforce
- Lean Six Sigma Yellow Belt
Timeline
Retention Manager
Wiley Education Services
10.2021 - Current
Team Lead-Student Advisor
Wiley Education Services
06.2020 - 10.2021
Student Advisor
Wiley Education Services
10.2019 - 05.2020
Director of Marketing and Executive Assistant
Janney Construction Services
08.2018 - 10.2019
Patient Care Technician
AdventHealth
02.2018 - 08.2018
Patient Technician/Sitter
Orlando Health South Seminole Hospital
07.2017 - 08.2018
Patient Care Associate
Mercy Hospital Springfield
01.2017 - 06.2017
Wait and Floor Staff
Olive Garden
09.2015 - 06.2017
Behavior Specialist Technician
Arc of the Ozarks
08.2014 - 05.2015
Recruiter
Baptist Bible College
01.2014 - 09.2014
Bachelor of Science - Intercultural Studies
Baptist Bible College And Graduate School of Theology
High School Diploma -
Altamonte Christian School
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