Luke Harte
Wilmington,NC
Summary
Hardworking and enthusiastic individual with successful time management skills. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and overall team success.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Shell Island Resort
04.2023 - Current
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Line Cook
P.T.'s Grille
02.2021 - 04.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Line Cook
Rivers Edge
US Whitewater Center
06.2017 - 08.2020
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Education
Cape Fear Community College
2025
Stuart W Cramer High School
06.2019
Skills
- Equipment maintenance, inspection and safety according to standards
- Site Maintenance of all grounds of the resort
- Maintaining a safe and honest work environment with positive relationships
- Safety conscious (previously OSHA certified)
- Critical thinking
- Strong computer skills
- Affinity to problem solving
- Mechanical Troubleshooting and Equipment repair
Accomplishments
- Managed a 4.0 gpa in the Engineering Pathway classes including Calculus and Physics
- Varsity athlete-Lacrosse, Football, Swim Team
- Received the Stuart Cramer Coach Award
- Self taught auto mechanic for friends and family-major and minor repairs
Timeline
Maintenance Technician
Shell Island Resort
04.2023 - Current
Line Cook
P.T.'s Grille
02.2021 - 04.2023
Line Cook
Rivers Edge
06.2017 - 08.2020
Cape Fear Community College
Stuart W Cramer High School
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