Hardworking and enthusiastic individual with successful time management skills. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and overall team success.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Shell Island Resort
04.2023 - Current
Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Provided exceptional service to clients, fostering strong relationships and repeat business.
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Line Cook
P.T.'s Grille
02.2021 - 04.2023
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Line Cook
Rivers Edge
06.2017 - 08.2020
Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Increased kitchen productivity by keeping tools organized for easy access when needed.
Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Education
Cape Fear Community College
2025
Stuart W Cramer High School
06.2019
Skills
Equipment maintenance, inspection and safety according to standards
Site Maintenance of all grounds of the resort
Maintaining a safe and honest work environment with positive relationships
Safety conscious (previously OSHA certified)
Critical thinking
Strong computer skills
Affinity to problem solving
Mechanical Troubleshooting and Equipment repair
Accomplishments
Managed a 4.0 gpa in the Engineering Pathway classes including Calculus and Physics
Varsity athlete-Lacrosse, Football, Swim Team
Received the Stuart Cramer Coach Award
Self taught auto mechanic for friends and family-major and minor repairs