MEGAN HURST
Lynchburg,VA
Summary
Caring and compassionate candidate comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.
Overview
6
6
years of professional experience
Work History
Appointment Scheduler/Office Specialist
Women's Health Of Central Virginia
02.2023 - 08.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with healthcare staff to verify alignment of appointment scheduling with clinic protocols.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
Holistic Youth & Family Advisor II
Life Push, LLC
10.2022 - 02.2023
- Supervised individuals and families in engaging environments to promote security and safety for all ages.
- Engaged and interacted with individuals and families, teaching sustainable habits, and coping mechanisms.
- Monitored behavior and offered guidance and support for positive change.
- Created and implemented individualized plans for individuals and their families.
- Wrote reports for various agencies, documenting progress, challenges, and therapy milestones.
Senior Intern
Bedford County Social Services
05.2022 - 08.2022
- Accompanied clients to court to provide emotional support
- Arranged for client transportation to physician and court appointments
- Followed strict data confidentiality rules to keep client information secure
- Built respectful and trusting relationships with clients
- Documented emergency incidents or rule non- compliance
Junior Intern
UP Foundation
08.2021 - 12.2021
- Co-counseled clients to assist in overcoming dependencies, adjusting to life, or making changes
- Participated in case conferences and staff meetings
- Attended training sessions to increase knowledge and skills
- Co-Interviewed clients, reviewed records, and conferred with other professionals to evaluate individuals' mental and physical condition and to determine suitability for participation in specific programs
- Maintained and updated filing, inventory, mailing and database systems, either manually and used computer.
Certified Nurse's Assistant
Pyramid Home Health Services
06.2019 - 11.2019
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Complied with all company-specific guidelines and performed hands-on nursing care to patients.
- Adhered to professional house cleaning checklist.
Caregiver
Home Instead Senior Care
01.2019 - 04.2019
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Helped clients manage money, pay bills and shop for groceries or personal items
- Determined specific needs and provided most appropriate level of services for patient well-being
Deli Clerk
Sprouts Farmer Market
10.2018 - 11.2018
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Listened carefully to customer instructions and prepared orders according to those preferences.
Patient Care Technician
Poplar Bluff Regional Medical Center
07.2017 - 08.2018
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of patient care and teamwork
- Organized and maintained general supply storage areas
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Supported patient admissions, discharges and transfers to promote team efficiency.
Education
Bachelor of Science - Social Work
Liberty University
LynchburgAssociate of Science - Health Sciences
Three Rivers College
Poplar BluffSkills
- Planning and Coordination
- Communication
- Intervention Management
- Documentation Skills
Timeline
Appointment Scheduler/Office Specialist
Women's Health Of Central Virginia
02.2023 - 08.2023
Holistic Youth & Family Advisor II
Life Push, LLC
10.2022 - 02.2023
Senior Intern
Bedford County Social Services
05.2022 - 08.2022
Junior Intern
UP Foundation
08.2021 - 12.2021
Certified Nurse's Assistant
Pyramid Home Health Services
06.2019 - 11.2019
Caregiver
Home Instead Senior Care
01.2019 - 04.2019
Deli Clerk
Sprouts Farmer Market
10.2018 - 11.2018
Patient Care Technician
Poplar Bluff Regional Medical Center
07.2017 - 08.2018
Bachelor of Science - Social Work
Liberty University
Associate of Science - Health Sciences
Three Rivers College
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