Detail-oriented professional with expertise in organizational, leadership and customer service. Proven problem-solving skills and effective time management enhance team productivity and foster a positive work environment.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Teacher's Assistant / Building Point Person
Owl Hill Learning Academy
Lancaster, Pennsylvania
10.2023 - 05.2026
Met with families to facilitate enrollment in the pre-k counts program.
Maintained classroom organization and cleanliness to create a positive learning environment.
Collaborated with team members to streamline enrollment workflows.
Addressed family inquiries and resolved concerns to enhance satisfaction with enrollment experience.
Managed paperwork and maintained spreadsheets to ensure accurate and organized enrollment records.
Teacher's Assistant
Kinder Haus
New Holland, Pennsylvania
02.2023 - 10.2023
Cared for infants, toddlers, preschool, and school-age children, fostering a safe and nurturing environment.
Covering breaks
Assisted younger children with bathroom procedures, promoting independence and self-care skills.
Serving lunch, snacks, drinks, bottles
Cleaning classroom furniture and toys
Restocked classroom supplies, ensuring resources were readily available for daily activities and enhancing learning experiences.
Retail Store Manager
Eddie Bauer
Lancaster, Pennsylvania
10.2022 - 02.2023
Managed daily operations and ensured store presentation met brand standards.
Trained and developed team members on product knowledge and customer service.
Resolved customer inquiries and complaints, promoting a positive shopping experience.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Implemented strategies to increase customer satisfaction levels and build brand loyalty.