Megan Ingram
Norman Park,GA
Summary
Competent technician with 7 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaing highest quality standards when collecting, labeling and processing samples and specimens.
Overview
7
7
years of professional experience
Work History
Supervisor
Lifesouth Community Blood Centers
07.2024 - 12.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Phlebotomist
BayCare
08.2017 - 05.2020
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Reviewed patient records for accuracy and completeness.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
Education
Phlebotomy Course -
Traviss Technical College
Lakeland, FL06.2017
High School Diploma -
East Henderson High School
East Flat Rock, NC06.2014
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Lifesouth Community Blood Centers
07.2024 - 12.2024
Phlebotomist
BayCare
08.2017 - 05.2020
Phlebotomy Course -
Traviss Technical College
High School Diploma -
East Henderson High School