Megan Ivison
Houston,TX
Summary
Competent Phlebotomy Technician with two years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Shopper
Instacart
06.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Loaded and unloaded orders at customer's homes or locations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Phlebotomy Technician
Alice Peck Day Memorial Hospital
05.2019 - 11.2021
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Logged patient information and recorded results into Cerner.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
Shift Leader
Ben And Jerrys Ice Creams
11.2015 - 03.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Analyzed sales figures and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
Server and Bartender
Joe’s Crab Shack
11.2017 - 03.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Education
General, CE Certified Phlebotomy Technician
Galveston College
Galveston, TX04.2019
High School Diploma -
Keene High School
Keene, NH05.2015
Skills
- Specimen Collection
- Time Management
- Sanitation and Sterilization
- Specimen Labeling Procedures
- Quality Control Guidelines
- Patient Confidentiality
- Venipuncture and Capillary Puncture
- Epic Software
- Issue Resolution
- Client Service
Certification
Certified Phlebotomy Technician
NHA #E2Y7D7Y5 exp. 4/18/25
Timeline
Personal Shopper
Instacart
06.2020 - Current
Phlebotomy Technician
Alice Peck Day Memorial Hospital
05.2019 - 11.2021
Server and Bartender
Joe’s Crab Shack
11.2017 - 03.2018
Shift Leader
Ben And Jerrys Ice Creams
11.2015 - 03.2019
General, CE Certified Phlebotomy Technician
Galveston College
High School Diploma -
Keene High School