MEGAN JANSON
Denver,NC
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in sales and customer service to building robust solutions that enhance loyalty, promote retention and support revenue objectives.
Overview
12
12
years of professional experience
Work History
Account Manager
Gray Manufacturing Technology
Denver , North Carolina
11.2021 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Acted as main point of contact in matters relating to client concerns and needs.
- Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
- Negotiated contracts with clients to maximize profitability.
- Maintained E2 and Portals by entering new and updated customer and account information.
Assistant Property Manager
Waterton Property Management
Chicago , IL
02.2020 - 10.2021
- Oversaw daily operations, maintenance and administration pertaining to my property
- Maintained thorough, accurate and compliant records for internal and regulatory audits
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies
- Checked rental eligibility by following company's verification process
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements
- Increased occupancy through dynamic marketing initiatives.
Sales Representative
JP Murphy LLC
11.2014 - 01.2020
- Contacted new and existing customers to outline benefits of products
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
- Monitored customer order process and addressed customer issues
- Fostered relationships with customers to expand customer base and retain business
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets
- Improved overall customer purchasing experiences to promote steady revenue
- Followed-up with clients after installations to assess quality service and customer satisfaction
- Created and implemented store displays, promoting sales and growth.
Leasing Consultant
Drucker and Falk
11.2011 - 12.2014
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Encouraged prospective tenants to fill out applications after property tours
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Conducted background checks on applicants
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
- Checked rental eligibility by following company's verification process
- Increased occupancy through dynamic marketing initiatives.
Manager of Sales
Just Rugs
- Manage daily store operations for a specialty retail flooring store
- Opening, closing, and staffing the retail store
- In home customer consulting; including layout, color palettes, and overall design
- Product placement in store to maximize sales and visual inspiration
- Pricing, cash/account handling, purchasing, inventory, and shipping and receiving
- Attended industry market expos half-yearly to obtain product knowledge, make purchasing decisions, and keep up to date with current trends.
Education
BACHELOR OF ARTS - PSYCHOLOGY
PEACE COLLEGE
12.2011
Skills
- Sales and marketing
- Customer service
- Communication
- Business processes and procedures
- Product management and pricing
- Sales closing
- Inside and outside sales
- People skills
- Friendly, positive attitude
- MS Office, Excel, E2
- Working collaboratively
- Inventory control procedures
- Client account management
- Verbal/written communication
- Team player mentality
- Product Sales
Timeline
Account Manager
Gray Manufacturing Technology
11.2021 - Current
Assistant Property Manager
Waterton Property Management
02.2020 - 10.2021
Sales Representative
JP Murphy LLC
11.2014 - 01.2020
Leasing Consultant
Drucker and Falk
11.2011 - 12.2014
Manager of Sales
Just Rugs
BACHELOR OF ARTS - PSYCHOLOGY
PEACE COLLEGE
Similar Profiles
Jamey ArmesJamey Armes
Sales Representative at Gray ManufacturingSales Representative at Gray Manufacturing
Zachary MooreZachary Moore
Floater 2 at Gray Manufacturing CompanyFloater 2 at Gray Manufacturing Company
Edmund GrayEdmund Gray
Security Analyst at Gray Matters Technology ServiceSecurity Analyst at Gray Matters Technology Service