Megan Jessen
Roseburg
Summary
Patient-focused Triage Nurse with a proven ability to provide calm, clear, and accurate guidance to patients. Skilled in symptom assessment, care prioritization, and education to support provider treatment plans. Recognized for strong clinical judgment, efficient workflow management, and the ability to foster trust and reassurance in diverse patient populations.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Triage Nurse
Adapt Intergrated Healthcare
07.2025 - Current
- Assess patient conditions and prioritized care needs for efficient treatment pathways.
- Collaborate with multidisciplinary teams to enhance patient outcomes and streamline communication.
- Implemente triage protocols to improve patient flow.
- Counsel patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Performe nurse visits, including testosterone and other IM injections, blood pressure checks, wound care, immunizations, and application of continuous glucose monitors.
Patient Care Coordinator
Adapt Integrated Healthcare
02.2022 - 07.2025
- Manage high-volume patient communication, including phone calls, medication refills in accordance with clinic policy, and fax processing.
- Prepare daily schedules and support quality metrics by working with CCO and UDS measures.
- Assist with clinical workflow by rooming patients, administering IM injections and immunizations, completing nurse visits such as blood pressure checks, and maintaining fully stocked and sanitized exam rooms and instruments.
- Coordinate post-discharge care for privately insured patients by reviewing hospital discharge lists, contacting patients, scheduling timely PCP follow-ups, and obtaining relevant documentation.
- Maintain and organize the Diabetes Prevention Program registry, including patient outreach and scheduling.
- Collaborate with and support other care teams as needed.
Medical Assistant/Endoscopy Technician
Oregon Surgery Center
05.2021 - 02.2022
- Admit patients for colonoscopy and endoscopy procedures, including obtaining vitals, reviewing medical history, performing EKGs, starting IVs, and conducting in-office urine HCG tests.
- Assist providers during procedures such as biopsies and polypectomies.
- Prepare, set up, and turn over procedure rooms to ensure safety and efficiency.
- Clean and process scopes according to infection control standards.
- Obtain, prepare, label, and manage specimens to ensure accurate handling and documentation.
Medical Assistant/Scribe
Adapt Integrated Healthcare
11.2017 - 05.2021
- Obtain patient vitals, review medications, and update medical histories.
- Perform in-office laboratory testing, including rapid flu, strep, urine HCG, hemoccult, UA dips, and prepare specimens for send-out processing.
- Conduct urine drug screenings for controlled substance agreements and the MAT program.
- Provide scribing support to providers during patient visits.
- Set up for Pap smears, assist with minor surgical procedures, remove sutures, perform ear lavage, and complete EKG setup and testing.
- Clean, stock, and sterilize patient rooms and equipment; manage instrument sterilization using an autoclave.
- Administer oxygen and respiratory treatments, injections, and immunizations.
- Triage patient phone calls, process medication refills electronically and via fax, and provide lab and imaging results per clinic protocol.
- Utilize ICD-10 coding for laboratory and diagnostic orders.
- Schedule patient follow-up appointments and complete assigned monthly clinic responsibilities.
Medical Assistant
Valley Ridge Family Medicine
01.2014 - 01.2017
- Vitals, check medications and patient history, perform in office labs; lipid, A1C, quickstrep, mono, hematocrit, hemacult, UA dips and prepare labs for send out. Clean and sterilize patient rooms. Set up for paps and circumcisions. Assist with surgical procedures using sterile technique. Perform ear wax removal. Set up and complete EKG's. Administer respiratory treatments. Injections and immunization administration. Triage phone calls, medication refills and give lab/imaging results. Serialization of instruments with autoclave.
Medical Assistant
Roseburg Foot and Ankle Specialists
2009 - 01.2014
- Obtain patient vitals, and schedule follow-up appointments.
- Process medication refills, and navigate Docutrak, EMR, and PM systems efficiently.
- Clean, stock, and sterilize patient rooms to maintain infection-control standards.
- Perform TCC EZ applications and removals; apply and remove cast padding.
- Obtained LXMO for the foot and ankle.
- Assist with wound care and post-operative dressing changes.
- Draw up injections, and assist with minor in-office surgical procedures using sterile technique.
- Serve as the OSHA Coordinator, ensuring compliance with safety regulations and clinic standards.
- Measure and dispense diabetic shoes, and dispense orthotics.
Consumer Resolution Consultant
Dell Inc
01.2004 - 01.2007
- Managed dissatisfied customers over the phone by resolving complaints, processing returns, offering concessions or product replacements, and providing basic technical support.
- Communicated and collaborated with upper management to address escalated issues.
- Identified and implemented solutions to meet customer needs and improve satisfaction.
- Developed a PowerPoint training presentation to support employee onboarding and skill development.
Education
Licensed Practical Nurse - Nursing
Institute of Technology
Salem, OR06-2025
High School Diploma -
Roseburg Highschool
Roseburg, OR06-2004
Skills
- Compassionate care
- Clinical judgment
- Wound care
- Telephone triage
- Problem-solving
- Patient care
- Teamwork and collaboration
Certification
- Licensed Practical Nurse (LPN) July 2025
- Basic Life Support (BLS) 2024
- Umpqua Community College- Medical Assistant Certificate 2009
Timeline
Triage Nurse
Adapt Intergrated Healthcare
07.2025 - Current
Patient Care Coordinator
Adapt Integrated Healthcare
02.2022 - 07.2025
Medical Assistant/Endoscopy Technician
Oregon Surgery Center
05.2021 - 02.2022
Medical Assistant/Scribe
Adapt Integrated Healthcare
11.2017 - 05.2021
Medical Assistant
Valley Ridge Family Medicine
01.2014 - 01.2017
Consumer Resolution Consultant
Dell Inc
01.2004 - 01.2007
Medical Assistant
Roseburg Foot and Ankle Specialists
2009 - 01.2014
Licensed Practical Nurse - Nursing
Institute of Technology
High School Diploma -
Roseburg Highschool